Administrator, Agility Program (12-month contract)

Whyyoulllove Softchoice:

At Softchoice a World Wide Technology (WWT) company we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations as well as the entire Canadian market we help organizations turn ambition into realworld outcomes. We do this through the delivery of secure cloud AI software and digital workplace solutions that enable agility innovation and growth.

With a highly engaged high-performing team we are certified as a Great Place to Work in both Canada and the United States and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement and continuously strive to do whats good for our people and communities.

As part of WWT we connect customers to the global scale advanced innovation world-class partnerships and deep expertise of a leader in AI and digital transformation. This includes access to WWTs Advanced Technology Center (ATC) a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize test and validate innovative solutions before deploying them at scale.

The impact you will have:

As part of the Softchoice Strategic Resourcing team is looking for an administrator to support the onboarding of successful IT consultants for engagements with Softchoice customers across North America.

The Strategic Resourcing Project Administrator will be an integral part in lining up the right professional for the engagement and ensuring a smooth process occurs for both parties.

What youll do:

• Prepare route for signature and maintain fully executed Legal Resource agreements contract extensions and Project Change Requests (PCRs)
• Manage engagement setup and closure in FinancialForce (Certinia) including project details milestones and financial closure for contract partner and internal bench resources
• Review and approve contractor partner and internal bench resource timecards across Softchoice and partner timecard systems resolving discrepancies before processing
• Manage escalations on active engagements resolving issues directly or routing them to the appropriate team
• Track Scope of Work (SOW) documents in process to ensure proper sign-off and execution
• Act as point of contact for client invoicing enquiries partnering with the Billing Analyst and AR team to resolve issues
• Run and consolidate timecard hours and budget reports for clients and leadership as required

What youll bring to the table:

• Working knowledge of service delivery concepts processes and procedures.
• Experience working with timecard invoicing or project financial systems (e.g. FinancialForce/Certinia) is an asset
• Basic understanding of IT terminology and types in roles
• Excellent listening interpersonal written and oral communication skills.
• Self-starter motivated with a keen eye for detail
• Highly organized with the ability to prioritze
• Post-secondary degree

Compensation:

A reasonable estimate of the current base pay range for this position in Canada is $54000 to $68000 annually.

Actual salary will be based on a variety of factors including location experience skill set education and related certification. The range for this position in other geographic locations may differ.

Not sure if you qualify Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech returning to work after a gap in employment or looking to transition and take the next step in your career we are excited to learn more about you and encourage you to apply.

Why Youll Love Working Here:

• The People: Youll thrive in our collaborative environment surrounded by incredible colleagues who foster support and innovation driving our collective success
• High-Performing Culture: At Softchoice we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 21 consecutive years
• Inclusive Culture: We are committed to a company culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to race color religion national origin age sex marital status ancestry disability veteran status gender identity or sexual orientation.

Require accommodation We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position please reach out directly to . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us we will conduct a criminal record check verify your education and check your references.

When you join Softchoice we will onboard you remotely. Dont worry. Its quick simple and youll be connected with your new team in no time.

Job Requisition ID:7768

EoE/M/F/Vet/Disability

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