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Administrative & Client Support Coordinator


Job Location:

Waterloo - Canada

Hourly Salary: $ 22 - 25
Posted: 6 June 2026 (30+ days ago)
Application Deadline: 3 September 2026
Vacancies: 1 Vacancy

Job Summary

One of our top growing financial service practices that is dedicated to helping families and business owners create strong financial futures through thoughtful planning protection investments and long-term strategies is hiring for an Administrative & Client Support Coordinator.

We are currently looking for a highly organized detail-oriented Administrative & Client Support Coordinator to oversee and streamline day-to-day operations and deliver an exceptional client experience.

This role offers the opportunity to become a key part of a boutique-style financial practice and contribute meaningfully to overall growth efficiency and client support.

Key Responsibilities

  • Manage client follow-ups and ongoing communication
  • Track insurance and investment applications through various stages
  • Coordinate documentation signatures and policy delivery
  • Maintain CRM/client records and administrative workflows
  • Schedule meetings and assist with calendar coordination
  • Support onboarding and client service processes

Ideal Candidate

  • Experience in financial services insurance investments or administration is a strong asset
  • Strong organizational and time management skills
  • Resourceful proactive and comfortable managing responsibilities independently
  • Professional written and verbal communication
  • Comfortable managing multiple moving pieces at once
  • Detail-oriented and process-driven
  • Client-service focused with a warm professional approach
  • Familiarity with CRM systems DocuSign Microsoft Office or similar tools is beneficial

Why Join

This is a support-focused position best suited for someone who enjoys being the organizational backbone of a growing practice and takes pride in creating structure consistency and a smooth client experience. Flexibility and long-term growth potential are important aspects of this opportunity.

The right candidate will become an important part of a collaborative and client-focused environment where professionalism trust and strong relationships matter.

Pay Range - $22.00-$25.00 per Hour


Required Experience:

IC


About Company

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At Serenia Life we lead with kindness. Offering life insurance and investments to Canadians in ON, SK, AB, MB, and BC for nearly 100 years.

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