Administrative & Client Support Coordinator
Job Summary
One of our top growing financial service practices that is dedicated to helping families and business owners create strong financial futures through thoughtful planning protection investments and long-term strategies is hiring for an Administrative & Client Support Coordinator.
We are currently looking for a highly organized detail-oriented Administrative & Client Support Coordinator to oversee and streamline day-to-day operations and deliver an exceptional client experience.
This role offers the opportunity to become a key part of a boutique-style financial practice and contribute meaningfully to overall growth efficiency and client support.
Key Responsibilities
- Manage client follow-ups and ongoing communication
- Track insurance and investment applications through various stages
- Coordinate documentation signatures and policy delivery
- Maintain CRM/client records and administrative workflows
- Schedule meetings and assist with calendar coordination
- Support onboarding and client service processes
Ideal Candidate
- Experience in financial services insurance investments or administration is a strong asset
- Strong organizational and time management skills
- Resourceful proactive and comfortable managing responsibilities independently
- Professional written and verbal communication
- Comfortable managing multiple moving pieces at once
- Detail-oriented and process-driven
- Client-service focused with a warm professional approach
- Familiarity with CRM systems DocuSign Microsoft Office or similar tools is beneficial
Why Join
This is a support-focused position best suited for someone who enjoys being the organizational backbone of a growing practice and takes pride in creating structure consistency and a smooth client experience. Flexibility and long-term growth potential are important aspects of this opportunity.
The right candidate will become an important part of a collaborative and client-focused environment where professionalism trust and strong relationships matter.
Pay Range - $22.00-$25.00 per Hour
Required Experience:
IC
About Company
At Serenia Life we lead with kindness. Offering life insurance and investments to Canadians in ON, SK, AB, MB, and BC for nearly 100 years.