Admin Assistant Body Shop

IntroductionJim Pattison Collision & Glass has a new opening for a dependable organized and customer-focused Body Shop Administrative Assistant to join our team. As the first point of contact for customers you will play a key role in creating a positive experience throughout the repair process. The successful candidate will provide front office support manage customer communications coordinate appointments and assist with daily administrative tasks in a busy collision repair : This is a full-time permanent position of 40 hours per week. Regular hours are Monday through Friday 8:00 a.m. to 5:00 p.m. including a one-hour unpaid to: Collision ManagerAbout UsThe Jim Pattison Auto Group a division of the Jim Pattison Group was established in 1961 when Jimmy Pattison acquired a GM franchise. Today the organization operates 28 locations across Western Canada representing 16 automotive satisfaction is our top priority and it is made possible by the dedication of our employees. Learn more about us here: Administrative Assistant upholds our standards keeps reports current and supports the Collision Manager by performing the following duties:Verify and process all invoices and obtain the required payment approvalsReconcile statements of account against the ledger and ensure payments are made within dealership timelinesAssist with the monthly closing of accountsPrepare daily deposits and complete the deposit spreadsheetFollow up on outstanding accounts and manage collections as neededGreet customers and create a warm professional first impressionAnswer and manage incoming calls emails and customer inquiriesSchedule and coordinate customer appointments vehicle drop-offs and pick-upsRespond to general customer questions and provide updates as neededMaintain accurate customer records and repair documentationProvide administrative support to estimators managers and techniciansPrepare and organize paperwork files and internal documentsAssist with insurance documentation and related customer communicationsMonitor incoming and outgoing correspondenceKeep the front office organized and running efficientlyHandle confidential customer and company information with discretionWhat We ValuePrevious experience in an administrative reception customer service or automotive role is an assetAR and AP experience is requiredDealership experience is an assetStrong proficiency in Microsoft Office (Word Excel Outlook)Ability to work both independently and as part of a teamAbility to multitask stay organized and meet deadlinesExcellent organizational skills and attention to detailStrong verbal and written communication skillsExcellent interpersonal and customer service skills with a positive and courteous phone mannerAbility to interact professionally with coworkers and guestsWhat We OfferCompetitive wagesExclusive discount offersComprehensive benefits packageRecognition and rewards programOpportunities for growth and development from customer service to administrationGreat colleagues and a positive work environmentHow to ApplyIf this sounds like a great fit please apply with your resume today!Visit our Careers Page to explore more opportunities: This role requires successful candidates to submit a satisfactory Criminal Record thank all applicants for their interest; however only those selected for interviews will be are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process please contact us at