Account Manager

SinaLite is a leading wholesale trade printer and custom packaging provider serving 20000 print businesses resellers and entrepreneurs across Canada and the US. With 26 years of printing experience and over $45 million invested in cutting-edge print technology we help our clients maximize their print profits and were just as invested in helping our own team grow. We were named a 2025 Regional Finalist in Canadas Best Managed Companies Program and were looking for our next Account Manager to help us keep raising the bar.

Compensation: $70000 - $80000 CDN

Location: This Position is Fully Remote. Open to Candidates inside and outside Canada

Why Youll Love Working Here

• Health & Wellness Comprehensive health insurance and paramedical coverage for
  you and your loved ones because your wellbeing comes first.
• Comfort Convenience Casual dress code and on-site parking so you can focus on
  doing great work.
• The Skys the Limit Clear pathways for growth and advancement. We celebrate
  ambition and back it with real opportunities to move up.
• Supercharge Your Development Access to company-sponsored learning
  opportunities to expand your skills and broaden your professional horizons.

Responsibilities and Duties:

• Manage and grow an assigned book of business with a focus on increasing revenue and customer lifetime value.
• Identify and pursue upsell cross-sell and account expansion opportunities.
• Meet or exceed monthly and quarterly sales revenue and activity targets.
• Build strong long-term relationships with key customer stakeholders.
• Successfully onboard new customers and support retention and reduced churn.
• Regularly review account performance and develop strategies to maximize customer spend.
• Collaborate with Customer Experience Production and other internal teams to ensure excellent service and on-time delivery.
• Provide customers with professional guidance and solutions based on their business needs.
• Maintain accurate customer opportunity forecasting and activity information within Salesforce.
• Present account performance and growth opportunities to the Sales Director on a regular basis.
• Conduct client visits when required.
• Stay informed on industry trends customer needs and emerging opportunities.

Qualifications:

• Previous experience in Account Management Sales or Customer Growth ideally within wholesale printing.
• Demonstrated ability to grow existing accounts and identify new revenue opportunities.
• Strong communication relationship-building and negotiation skills.
• Excellent organizational and time-management abilities.
• Comfortable working independently while collaborating across multiple departments.
• Strong customer-service mindset with a focus on building lasting relationships.
• Results-oriented and comfortable working toward defined sales KPIs and revenue targets.
• Adaptable and comfortable working in a fast-paced growth-oriented environment.
• Experience in printing packaging CPG or manufacturing is an asset.
• Experience using Salesforce ZoomInfo and/or Outplay is an asset.

Accessibility:

Sinalite is committed to providing an inclusive and accessible workplace in accordance with the Accessibility for Ontarians with Disabilities Act 2005 (AODA). We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation please notify us at and we will work with you to meet your needs in a timely and respectful manner.

Information received relating to accommodation will be addressed confidentially.

Required Experience:

Senior IC