2627-086 Testing Services Coordinator (CS8) IT Campus

Reporting to the Manager Libraries & Learning Commons the Testing Services Coordinator will:

• Provide functional leadership to the Learning Commons Assistants/Test Centre Administrators (LCA/TCAs) located at campuses across the province.
• Develop and maintains procedures in collaboration with the Manager to ensure effective and consistent practices at testing centre locations.
• Liaise with external testing partners to ensure effective delivery and support for external testing. This includes delivery of testing for the Canadian Adult Education Credential (CAEC).
• Support the technology needs of testing services in collaboration with other College departments such as facilities and Digital Innovation & Technology.
• Design and delivers training for LCA/TCAs to support orientation and on-going professional development.
• Support evidence-based decision making by maintaining and analyzing testing centre usage statistics.
• Provide input into policies and procedures to uphold academic integrity related to testing services.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a diploma in Education Technology Administrative Business Social Services Library Technician
• A minimum of two years of recent occupational experience in communications testing or assessment environments program administration and/or event management.
• Experience working with systems that manage staff and/or student information
• Demonstrated experience using applications such as Office 365 (ex. Excel Outlook Teams) and Learning Management Systems (ex. Brightspace)
• Experience working in a post-secondary education setting would be considered an asset
• Demonstrated experience providing guidance and support to staff requiring assistance with systems and processes.
• Demonstrated experience leading groups with a strong ability to motivate organize and coordinate teams

Relevant Skills and Knowledge

• You demonstrate a commitment to inclusion diversity equity accessibility and anti-racism
• You possess excellent interpersonal and communication skills and are able to interact effectively with a diversity of people
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in testing services
• You are familiar working within and committed to complying with OHS policies and procedures
• You have a proven ability to follow instructions
• You demonstrate a strong commitment to excellence in student support services
• You are dedicated to life-long learning

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Mikmaq Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

NSCC is organized into six campus regions and one stand-alone campus. Each region and stand-alone campus is led by a designated Principal and regional management team which supports NSCCs commitment to accessible high-quality education across the province.

• Eastern Region: Includes Pictou Campus Strait Area Campus and Wagmatcook Learning Centre
• Northern Region: Includes Truro Campus Cumberland Campus and Amherst Learning Centre
• Metro Region: Includes Akerley Campus and IT Campus
• Southwest Region: Includes Lunenburg Shelburne Burridge Campuses and Digby Learning Centre
• Valley Region: Includes Kingstec Campus Annapolis Valley Campus and the Centre of Geographic Sciences (COGS)
• Sydney Waterfront and eCampus Region: Includes Sydney Waterfront Campus and eCampus

Stand-Alone Campus:

• Ivany Campus

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Nikki Berrigan HR Generalist at emailprotected. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately we cannot accept late or paper applications.