2627-056 Ancillary Services Coordinator Central Office

What you will be doing

As the Ancillary Services Systems Coordinator you will:

• Support the nonacademic operations of the College by managing and coordinating all technical systems and platforms used across Ancillary Services and Campus Planning.
• Ensure the smooth reliable functioning of critical systems such as Bookware the Student ID platform and summer accommodations tools.
• Act as business lead on key Collegewide technology initiatives including the Student ID project and bookstore integration projects and will lead additional digital initiatives that support operational efficiency.
• Collaborate extensively with Digital Innovation & Technology (DI&T) Student Affairs Facilities vendors and other internal partners to troubleshoot issues implement system updates coordinate new implementations and maintain strong data integrity and documentation.

Qualifications and Occupational Experience:

• The minimum educational qualification for this position is a diploma in IT Business Administration or a related field
• You have a minimum of 2 years of recent and related occupational experience in technical coordination or systems administration preferably in a higher education environment.
• You have experience working with or supporting multiple departments
• Experience with campus systems such as Bookware ID management platforms or PeopleSoft would be considered an asset.
• Experience in training facilitation or user onboarding would be considered an asset.
• You are familiar with and comfortable using computer applications such as the Microsoft Office Suite E-mail and various system administration tools.
• You are comfortable working in a digital environment; you take responsibility for acquiring knowledge about advancing technology; and you are committed to using technology in advancing your work
• Experience supporting/providing service to students and prospective students would be considered an asset.

Relevant Skills and Knowledge

• You demonstrate a commitment to inclusion diversity equity accessibility and anti-racism
• You possess excellent interpersonal skills and can interact at all levels of an organization
• You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
• Your superb team working skills enable you to contribute positively to a team environment
• You have specific technical occupational knowledge and skill in system troubleshooting platform administration data integrity workflow auditing and vendor coordination
• You are known for your problem solving and critical thinking skills
• You are a strong communicator
• You possess excellent coordination skills specifically related to project management system implementation and technical integrations.)
• You have proven records and information management skills and abilities specifically related to documentation of system processes tracking follow-ups and maintaining configuration logs.)
• You have strong project management skills (planning testing rollout and post-launch evaluation).
• You demonstrate a strong commitment to excellence
• You are dedicated to life-long learning and continuous improvement.
• You show a strong commitment to excellence in service delivery operational efficiency and system reliability.

We value Diversity and Inclusion

The College values diversity and inclusion and is committed to employment equity. We encourage applications from all qualified candidates including Mikmaq Aboriginal/Indigenous Persons Black/African Nova Scotians members of racially visible communities persons with disabilities persons of a minority sexual orientation gender identity and/or expression and women. Applicants from these communities wishing to self-identify may do so by completing the online questionnaire within the application.

NSCC is organized into six campus regions and one stand-alone campus. Each region and stand-alone campus is led by a designated Principal and regional management team which supports NSCCs commitment to accessible high-quality education across the province.

• Eastern Region: Includes Pictou Campus Strait Area Campus and Wagmatcook Learning Centre
• Northern Region: Includes Truro Campus Cumberland Campus and Amherst Learning Centre
• Metro Region: Includes Akerley Campus and IT Campus
• Southwest Region: Includes Lunenburg Shelburne Burridge Campuses and Digby Learning Centre
• Valley Region: Includes Kingstec Campus Annapolis Valley Campus and the Centre of Geographic Sciences (COGS)
• Sydney Waterfront and eCampus Region: Includes Sydney Waterfront Campus and eCampus

Stand-Alone Campus:

• Ivany Campus

Candidates selected for interviews will be expected to provide at least three recent occupational references. The successful candidate will be expected to provide official transcripts to show proof of academic achievements.

NSCC is committed to the full inclusion of all applicants. As part of this commitment NSCC will ensure that applicants are provided reasonable accommodations as required. If accommodation is needed to participate in the job application process please contact Nikki Berrigan HR Generalist at emailprotected. Our Employee Workplace Accommodation Policy can be found here.

Unfortunately we cannot accept late or paper applications.