26-50 Leader, Issues Communications

The Opportunity

The Leader Issues Communications collaborates across the organization to lead govern and execute issues crisis and reputation management communications strategies. This role is accountable for developing implementing and continuously improving an integrated approach toidentifying assessing and responding to emerging issues that mayimpactthe organizations reputation operations stakeholders and employees. The role ensures communications related to sensitive and confidential matters are handled with a high degree of professionalism accuracy and strategic intent.

The Leader provides senior strategic counsel to the Executive Leadership Team and plays a critical role in supporting organizational priorities by ensuringtimely transparent and coordinated communication to the publicgovernmentclientsand external stakeholders. The role oversees earned media strategies and ensuresalignment between proactive storytelling and reactive issues management to strengthen public trust and engagement.

As a member of the Corporate Brand Office and crisis leadership structure this role develops enterprise standards tools and frameworks that enablestrong communicationpractices build organizational capability and ensure consistency across all channels and business units.

Status:Regular Full-Time Excluded
Number of Positions:1
Pay Grade:Grade 18 ($95200 - $128800)
Location:Vancouver
Reports to: Director Marketing Client Enablement & Value Realization

As a LeaderIssuesCommunications you will support:

Communications Plans and Strategy

• Develops implements and oversees enterprise communications plans including sensitive and confidential issues communications and engagement strategies.
• Ensures strategic information is effectively communicated to media government clients and external stakeholders.
• Leads proactive and reactive communications planning aligned with organizational priorities and manages earned media calendars.

Strategic Communications Support:

• Provides senior-level advice and guidance to executives and leadership team on issues communications.
• Ensures consistent enterprise messaging and supports decision-making during complex issues and high-risk situations.
• Coachesleaders in effective communication and media engagement.

Writing and Editing Materials:

• Oversees creation of high-quality communications materials including strategy briefschange briefspress releases media statements issue updates briefing notes speeches presentations and campaign content.
• Ensures clarity consistency and alignment with corporate messaging and brand standards.

Media Relations:

• Acts as a key point of contact for media enquiries and may serve as an organizational spokesperson.
• Overseestimelyaccurate and strategic responses to external partner relationshipsand supports executive spokesperson readiness.
• Ability to communicate inadditionallanguages is an asset.

Crisis Communications and Issues Management:

• Leads crisis communications planning and response.
• Oversees communications during incidents and ensures coordination with business continuity efforts.
• Develops andmaintainscrisis protocols and leads simulations and preparedness activities.

Earned Media Strategy and Execution:

• Leads development of earned media strategies and products that enhance public awareness and support organizational priorities.
• Coordinates and executes media announcements briefings and events.
• Ensures alignment between issues management strategies and proactive media opportunities.

Cross-functional Leadership:

• Acts as thecentral pointof contact for priority issues and liaises with business units including Legal People & Culture Operations and others to ensure consistent messaging.
• Drives alignment across teams and ensures integrated communications approaches.

Monitoring and Environmental Scanning:

• Monitors industry trends public sentiment media coverage and emerging risks.
• Anticipates potential reputational impacts and develops proactive strategies to address issues before escalation.

Continuous Improvement:

• Performs regular analysis of communications effectiveness media coverage and audience engagement.
• Uses insights to refine strategies and improve performance.
• Leads post-incident reviews and applies learnings.

Leadership and Capability Development:

• Builds enterprise capability in issues communications through training tools and standards.
• Fosters a high-performance culture focused on responsiveness and excellence.

Knowledge Skills & Experience you have:

• Requires a degree in communications public relations journalism or a related discipline supplemented by7-10years of progressive communications experience.
• Extensive experience in issues management and crisis communications including handling sensitive and confidential matters.
• Experience developing earned media strategies and managing media relations and events.
• Demonstrated success advising senior leadership and executives.
• Strong writing editing and storytelling skills across multiple formats.
• Proven ability to work cross-functionally and manage stakeholder relationships.
• Advanced digital media monitoring and analytics capabilities.
• High levelof confidentiality professionalism and judgment.
• Advanced web-based skills including sentiment analysis social measurement presentations Microsoft Office Microsoft Teams Zoom and other platforms whenrequired.
• Self-starter with excellent presentation skills.

Beyond the role:

• Community & Wellness We recognize and respect each others diverse needs. We strive to maintain a healthy culture of psychological safety belonging and space to prioritize healthy minds and well-being. This includes Wellness Wednesday (meeting free time) flexible paid holidays a free subscription to the Calm app and a flexible hybrid work environment focused on connections. Our teams also enjoy giving back to the community and having fun whether volunteering in the community or running together on our Sun Run 2024 Technical Safety BC supported BC Cancer Foundation Aboriginal Coalition to End Homelessness Crisis Centre BC Quest Non-Profit Grocery Markets A Loving Spoonful and Greater Vancouver Foodbank.
• Learning & Development We value giving and receiving feedback as well as encouraging different ways for us to continuously learn as a company. This can be through lessons learned wrap up sessions one-on-one meetings and team or individual courses workshops and addition we offer up to $1500 tuition aid per calendar year to support your education and learning goals.

About Technical Safety BC

At Technical Safety BC we matter to each other. Together we apply a systems mindset to safety embrace possibility and act on what we learn. Our culture empowers and enables innovation and connection.âOur environment welcomes diverse perspectives and learning is celebrated.âWe make decisions based on data and use our expertise to make the safety system equitable for all.â

Our values guide our work.

• We see genius in diversity
• We foster confidence
• We make the complex simple
• We adapt

Technical Safety BC is an independent self-funded organization that oversees the safe installation and operation of technical systems and equipment across the addition to issuing permits licences and certificates we work with industry to reduce safety risks through assessment education and outreach enforcement and research. Through simplification of our initiatives we promote understanding and engagement making safety accessible to everyone. As society changes we create and adopt new ideas skills and tools that will enable us to meet the safety challenges of a highly-connected world.

We see genius in diversity and are committed to creating an equitable and inclusive workforce. We recognize that diverse life paths and experiences contribute to the overall qualifications for each role. If you feel that you could excel in this position but do not necessarily meet the formal requirements we encourage you to apply.

If you are interested in one of our career opportunities and require accommodation or assistance with the application or recruitment process please contact us directly at .

Please apply online by 4:00pm Monday July 27th 2026 this position will remain open and rolling until filled but priority will be given to candidates who apply before the deadline. To see a full list of our current opportunities or to learn more about working at Technical Safety BC please visit our careers page.

We thank everyone who has applied to this opportunity. Applicants can check the status of their online applications by logging into their profile. Only those shortlisted for an interview will be contacted directly.