Customer Support Team Lead Jobs in Delta

As a Team Lead you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership sense of style and hands-on approach you will help create a vibrant organized and customer-focused environment.Key...

As a Team Lead you will collaborate with the management team to keep operations running smoothly and inspire the team to deliver an outstanding customer experience. With your leadership sense of style and hands-on approach you will help create a vibrant organized and customer-focused environment.Key...

MTU Maintenance Canada is the North American member of the MTU Maintenance network of companies the largest independent provider of commercial engine maintenance services worldwide. Quality efficiency and innovation are our strengths. You too can become part of our dedicated team inDelta BCas Team L...

MTU Maintenance Canada is the North American member of the MTU Maintenance network of companies the largest independent provider of commercial engine maintenance services worldwide. Quality efficiency and innovation are our strengths. You too can become part of our dedicated team inDelta BCasTeam Le...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...