French Speaking Content Moderation
Job Summary
We are seeking an analytical and culturally aware French Speaking Digital Trust & Safety Specialist to join a leading European service provider in Sofia Bulgaria. Supporting a major international brand you will play a critical role in evaluating user-generated content back-office data and digital advertisements. Your main objective is to safeguard the online community by ensuring platform policy compliance and mitigating digital risks.
Important Content Note: This role involves reviewing flagged online media and ads. Please be aware that the material under review can occasionally contain sensitive or graphic themes including violence.
- City: Sofia
- Country: Bulgaria
- Work Mode: On-site (Based full-time at a modern corporate facility alongside an international multicultural team).
- Review and analyze user-generated back-office data profiles and active advertisements to ensure compliance with global platform safety guidelines.
- Take prompt objective and appropriate moderation actions on digital materials that violate corporate policies or present risk.
- Maintain a deep continuously updated understanding of internal security protocols and safety policy amendments.
- Track and identify behavioral patterns to proactively signal potential platform abuse spam networks or coordinated violations.
- Justify and document content decisions with structured reasoning during regular internal quality assurance audits.
- Language Proficiency: Fluent in French (C1 level minimum) paired with a strong operational command of English (B2 level or higher).
- Cultural Competence: A strong familiarity with modern French pop culture digital trends and global current events.
- Core Competencies: Exceptional attention to detail strong time-management skills and the capacity to handle large volumes of data with shifting priorities.
- Critical Thinking: Strong analytical mindset with the emotional resilience required to objectively review sensitive or graphic online materials.
- Experience (Asset): Previous experience investigating digital fraud spam or platform safety violations is considered an asset.
- Schedule: Full-time hours operating on a 24/7 rotational shift pattern (covering hours from 00:00 to 00:00 Monday to Sunday).
- Salary Range: Gross base per month
- Allowances: Monthly food allowance included.
- Health Coverage: Comprehensive private health insurance plan from day one.
- Onboarding: Fully paid initial professional training and continuous technical skill development.
- Career Growth: Long-term career progression paths inside an expansive engineering and digital trust network.
- Travel Assistance: Coordinated airport pickup and inbound flight reimbursement up to 300 BGN (paid out with your first salary).
- Temporary Housing: 21 days of fully covered hotel accommodation in Sofia upon arrival.
- Housing Search: Dedicated company assistance to help you source and secure a permanent apartment.
- Relocation Bonus: A financial relocation bonus of distributed across two separate monthly installments.