Service Delivery Analyst Jobs in Brazil

Dundee Scotland Hybrid WorkingAt Insights were looking for a Service Delivery Analyst who combines strong technical skills with exceptional customer service. Youll be part of our global IT Service Desk team supporting colleagues around the world and ensuring incidents and requests are resolved effi...

Individual Contributor ResponsibilitiesAssess service needs and support the realization of the service roadmap.Oversee and improve procedures for service processes/workflows e.g. who/what/when/how.Monitor and review service deliveries and drive related continuous improvement initiatives.Act as the m...

We are looking for a Service Delivery Manager to support operational delivery of managed services based on Genesys Cloud CX and other CCaaS this role you will work closely with delivery teams technical experts and client stakeholders to help coordinate service operations maintain service quality an...

Sobre esta posição Na NielsenIQ somos líderes globais em inteligência de mercado conectando dados tecnologia e insights para impulsionar decisões mais inteligentes. Agora com o time da Mtrix ampliamos nossa atuação com soluções avançadas de gestão comercial incentivo e inteligência para indústrias e...