Sr Program Manager Transportation

The High Volume Event (HVE) Planner internally known as Peak Captain is a senior individual contributor responsible for end-to-end planning coordination and execution governance of Amazon Brazils transportation network during high-volume events (Prime Day Black Friday Christmas Double Dates). This role serves as the single-threaded leader for peak readiness across Middle Mile Sort Centers and TOM operations ensuring that the network absorbs volume surges without compromising safety quality or cost targets.

The Peak Captain operates at the intersection of planning execution and cross-functional coordination translating demand forecasts into actionable operational plans stress-testing capacity assumptions identifying risks before they materialize and orchestrating the response when they do.

Key job responsibilities
Peak Planning & Readiness: Design and own the end-to-end peak readiness plan for ATS Brazil including volume modeling capacity allocation workforce scaling carrier ramp-up sequencing and contingency planning. Build the master timeline (T-minus calendar) that governs all preparation milestones across Middle Mile Sort Centers and TOM. Translate demand forecasts into network-level capacity requirements trucks labor hours mechanical throughput dock slots and validate sufficiency against projected volume with defined buffer margins. Conduct scenario planning and stress-testing for demand variability carrier failures weather events and infrastructure constraints. Own the peak readiness documentation (Whistlestop Readiness Reviews Risk Registers) and present to senior leadership with clear status risks and asks.

Cross-Functional Coordination: Serve as the central coordination point between Planning Execution Sort Centers TOM Procurement Finance WHS and Learning teams during peak preparation and execution. Design and facilitate peak governance mechanisms: War Room structure escalation frameworks daily/hourly cadences and decision rights matrices. Coordinate with FC and Last Mile teams on upstream/downstream dependencies inbound volume timing dispatch windows and capacity handoffs. Manage the carrier readiness process in partnership with Middle Mile Execution ensuring all carriers are capacity-confirmed route-mapped and operationally validated before peak start.

Execution Governance & Real-Time Response: During peak execution (typically 2-4 weeks) operate as the central command authority within the 24x7 War Room monitoring network health in real-time and triggering contingency protocols when thresholds are breached. Own the daily peak performance narrative consolidating metrics across all pillars (OTA DEA TU Safety Cost Labor) into a single leadership-ready view. Conduct post-peak retrospectives capturing lessons learned quantifying plan vs. actual variance and embedding improvements into the next cycles playbook.

- Bachelors degree
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership
- Experience with project management
- Experience in English-language communication skills both written and verbal

- Experience in creating process improvements with automation and analysis

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