Sr Data Analyst

Your role at Dynatrace

As a Senior Data Analytics Consultant youll work with some of the largest sites on the web across major industries (retail auto finance travel etc.) and help to answer questions about site performance and user engagement. This Senior role demands a blend of technical acumen strategic thinking and executive-level communication to drive measurable business outcomes through observability data and influence digital transformation.

Dynatraces tools generate mountains of data a lot of which clients dont know how to make use ofthats where you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data analysis and problem solving you will help your clients understand the right performance data in the right context. Youll turn that data into business-altering insight which allows your client to take the right action to improve overall site performance and user experience that maximizes business outcomes. You will be an expert on Dynatrace and observability specializing in Digital Experience Monitoring and Business Analytics.

• You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. Responsibilities include:
• Account management for 4-8 Enterprise clients including managing the relationship and customer expectations providing value and helping to grow your accounts and running all customer touchpoint meetings
• Presenting digital experience performance strategies vision and findings to varied audiences from developers to executives aligning technical solutions with business goals
• Working as an extension of your clients team and the Dynatrace product through ad-hoc analysis testing initiatives configuring Dynatrace offerings to get to answers faster and training and enablement
• Creating detailed analysis for your clients by finding answers from the Digital Experience and Business Analytics data through reporting dashboarding or technology expertise
• Representing your client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues particularly in providing feedback to product teams to influence roadmap decisions
• Additional responsibilities include working with our team to improve processes identify training gaps and share ideas

What will help you succeed

Minimum Requirements:

• Bachelors degree in Marketing Statistics Mathematics Economics or other quantitative disciplines is required.
• 3- 5 years of experience with data analysis including looking at and distilling complex sets of data and presenting findings in an engaging way
• Must be able to communicate effectively in English and Portuguese (Spanish is also preferred); both verbally and in writing

Preferred Requirements:

• Experience within the digital experience monitoring space with tools such as Catchpoint GlassBox Quantum Metric Full Story Blue Triangle ContentSquare AppDynamics DataDog and New Relic.
• Experience in data-driven analysis - excellent at working with understanding and analyzing data
• Experience with real user monitoring for both web and mobile applications as well as Session Replay tools
• Strong understanding of web technologies including HTML JS CSS networking Content Delivery Networks Cloud
• Proficient with querying languages (GraphQL SPARQL MQL SQL SPL) and analysis tools (Google Analytics Adobe Advanced Excel Tableau SPSS R)
• Stellar conceptualization and communication skills with a demonstrated ability to bring business and technical people together around clear product concepts and to motivate them to deliver whole working solutions
• Operates with a customer-first focus
• Proven ability to work under pressure and to handle multiple conflicting priorities
• Recognizes and understands both personal and team dynamics and relationships is empathetic to stakeholder concerns and effectively influences and persuades
• Possesses excellent organizational problem-solving and analytical skills with a keen attention to detail
• Experience applying AI tools to streamline workflows enhance decision-making or solve business challenges
• Expectation: All team members are expected to travel at least 1 time per year for annual team meetings. Strategic clients may require intermittent travel as well.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also in other areas like marketing design or research.
• A team that thinks outside the box welcomes unconventional ideas and pushes boundaries.
• An environment that fosters innovation enables creative collaboration and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential promoting your strengths and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities expertise and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is R$160000 - R$20000 (annual).When determining your salary we consider your skills experience education work location and internal equity.