Call Center Team Lead Jobs in Brazil

We are looking for a highly analytical and customer-focused Team Lead to drive operational excellence within our customer support this role you will be instrumental in coaching agents to resolve complex cases optimizing daily workflows and leveraging data to hit key performance metrics without compr...

We are looking for a highly analytical and customer-focused Team Lead to drive operational excellence within our customer support this role you will be instrumental in coaching agents to resolve complex cases optimizing daily workflows and leveraging data to hit key performance metrics without compr...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

As the Card Disputes Team Lead youll build and lead a team responsible for investigating and resolving customer card fraud and non-fraud disputes and managing chargeback cases primarily under Visa and Mastercard scheme rules.Youll own the teams end-to-end operational performance and ensure customers...

As the Card Disputes Team Lead youll build and lead a team responsible for investigating and resolving customer card fraud and non-fraud disputes and managing chargeback cases primarily under Visa and Mastercard scheme rules.Youll own the teams end-to-end operational performance and ensure customers...

DescriptionComo Atendente de Call Center você irá atuar na PC Service que atua no mercado nacional no segmento de tecnologia da informação há mais de 30 anos estando entre as 200 maiores empresas de tecnologia e fazendo parte de um grupo sólido e ético que é liderado pela Montreal Informática em fun...

DescriptionComo Atendente de Call Center você irá atuar na PC Service que atua no mercado nacional no segmento de tecnologia da informação há mais de 30 anos estando entre as 200 maiores empresas de tecnologia e fazendo parte de um grupo sólido e ético que é liderado pela Montreal Informática em fun...

About Discovery Connect People increasingly want to transact faster on their terms in fluid and dynamic ways. Discovery Connect facilitates this need as a direct sales channel leveraging the best of technology with the best in people. We are often a clients first impression of Discovery so we must h...

About Discovery Connect People increasingly want to transact faster on their terms in fluid and dynamic ways. Discovery Connect facilitates this need as a direct sales channel leveraging the best of technology with the best in people. We are often a clients first impression of Discovery so we must h...

DescriptionVAGA EXCLUSIVA PARA COLABORADORES INTERNOS DA TAHTOESCALA 5X2HORARIOS: 7:12O QUE É A MEOA MEO é a maior empresa de telecomunicações em Portugal pertencente ao grupo Altice Portugal. Ela fornece serviços de internet (fibra) TV por assinatura telefonia móvel (5G) e fixa para residências e e...

DescriptionVAGA EXCLUSIVA PARA COLABORADORES INTERNOS DA TAHTOESCALA 5X2HORARIOS: 7:12O QUE É A MEOA MEO é a maior empresa de telecomunicações em Portugal pertencente ao grupo Altice Portugal. Ela fornece serviços de internet (fibra) TV por assinatura telefonia móvel (5G) e fixa para residências e e...

As a Complaints & Ombudsman Team Lead you will play a critical role in ensuring our customers concerns are addressed efficiently and effectively. You will manage alongside another Team Lead the local team of Complaints Officers providing guidance coaching and support to ensure exceptional service de...

As a Complaints & Ombudsman Team Lead you will play a critical role in ensuring our customers concerns are addressed efficiently and effectively. You will manage alongside another Team Lead the local team of Complaints Officers providing guidance coaching and support to ensure exceptional service de...