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Team Lead Customer Service

Wat ga je doenAls Team Lead Customer Service ben je verantwoordelijk voor het coachen ontwikkelen en motiveren van een team Customer Service Medewerkers (3). Samen zorgen jullie voor een vlotte en professionele service via telefoon e-mail chat en sociale media. Je helpt klanten verder via verschille...

3 days ago
Full Time

Service Level Manager

Nextlink is looking for an experienced Service Level Manager to oversee end-to-end IT service delivery performance and ensure services consistently meet agreed service-level commitments. The successful candidate will coordinate multiple service delivery entities support the development and negotiati...

13 days ago
Full Time

It Service Transition Manager (planning, Assurance...

Plenty of teams can build a service. Far fewer can land one safely.A multinational defence organisation near Brussels is bringing new IT capability into live use andneeds someone to make sure each service arrives on time supportable and without surprises.What you would be doingHelping shape the serv...

14 days ago
Full Time

Service Level Manager (sla, Kpi Catalogue, Itil) F...

Service levels only mean something when someone owns them. This role does.A multinational defence organisation near Brussels is looking for a Service Level Manager to make sureits IT services deliver what was promised and that everyone involved can see it in the numbers.What you would be doingFollow...

16 days ago
Full Time

Sla And Kpi Manager (service Reporting, Customer R...

Service levels only mean something when someone owns them. This role does.A multinational defence organisation near Brussels is looking for a Service Level Manager to make sureits IT services deliver what was promised and that everyone involved can see it in the numbers.What you would be doingFollow...

16 days ago
Full Time

It Service Management Lead (service Design, Transi...

Service levels only mean something when someone owns them. This role does.A multinational defence organisation near Brussels is looking for a Service Level Manager to make sureits IT services deliver what was promised and that everyone involved can see it in the numbers.What you would be doingFollow...

16 days ago
Full Time

Team Leader Field Service Engineers

You will lead and develop a team of Field Service Engineers in your assigned country or countries and take ownership of growing the local service business with the Regional Service Manager. You will combine leadership customer engagement and business development to strengthen service operations and...

17 days ago
Full Time

Team Leader Field Service Engineers Peelers

You will lead Field Service Engineers supporting our peeling equipment and help them deliver safe dependable service. As their day-to-day support and first contact youll set clear priorities and coordinate with planning and support teams to meet customer commitments. Your impact will show through a...

17 days ago
Full Time

Customer Service Teamlead Benelux

Were looking for a Team Lead Customer Service BeNeLux. The Team lead Customer Service Benelux leads and develops the operational customer service team including Telesales. The team consists of customer service specialists and coordinators. This role ensures customer orders are managed operational pl...

30+ days ago
Full Time

It Incident And Problem Manager (service Operation...

When a service goes down someone has to stay calm and get the right people moving.A multinational defence IT organisation near Brussels needs an incident managementcoordinator for its communications and information services. You make sure incidents arehandled properly that problems do not keep comin...

30+ days ago
Full Time

C005452 Enterprise Directory Service Irrt Principa...

DescriptionDeadline Date: Thursday 8 October 2026Requirement: Enterprise Directory Service IRRT Principal TechnicianLocation: Braine-lAlleud BEFull Time On-Site: YesTime On-Site: 100% Total Scope of the request (hours): 350Required Start Date: 13 November 2026End Contract Date: 31 December 2026 Requ...

30+ days ago
Contract

2026-0138 Configuration Management Implementation ...

DescriptionRequest for Quotation 2026-0138Deadline Date: Tuesday 06 October 2026Requirement: Configuration Management Implementation Support services for the ITM Recovery projectLocation: 50% on-site NCI Agency Braine LAlleud (Belgium) 50% off-siteNote: From mid-2027 NCIA will move from Braine LAlle...

30+ days ago
Contract

Service Operations Manager

The Service Operations Manager oversees Service Desk and Workplace Services ensuring stable delivery SLA achievement effective governance escalation management and continuous improvement across internal and external providers. Key ResponsibilitiesOversee daily Service Desk workplace support joiner/l...

30+ days ago
Full Time

Service Manager Justcase Jp055458

Service Manager JustCase Brussels Hybrid We are looking for a Service Manager to take responsibility for the operational management of services within a large-scale case management environment. You will ensure service quality continuity and continuous improvement while coordinating closely with busi...

30+ days ago
Full Time

Service Manager (deployable Communications Infrast...

Service management where the service goes to the field.Reporting to the principal service manager but working largely on your own initiative youwould deliver CIS services against the service level agreements between the provider and theoperators and users who depend on them. On-site in Mons Belgium...

30+ days ago
Full Time

Senior Service Manager (deployable Cis, Itil) For ...

Service management where the service goes to the field.Reporting to the principal service manager but working largely on your own initiative youwould deliver CIS services against the service level agreements between the provider and theoperators and users who depend on them. On-site in Mons Belgium...

30+ days ago
Full Time

Cis Service Delivery Manager (sla, Configuration A...

Service management where the service goes to the field.Reporting to the principal service manager but working largely on your own initiative youwould deliver CIS services against the service level agreements between the provider and theoperators and users who depend on them. On-site in Mons Belgium...

30+ days ago
Full Time

Service Delivery Manager (cis) For Nato With Secur...

You have done ITIL by the book. When did you last get to rewrite the bookMost service delivery roles hand you someone elses service model and ask you to keep the lights on. This one hands you the model itself. You review it you redesign it and you own what replaces it.What you would actually ownYou...

30+ days ago
Full Time

Service Level Manager — Enterprise Performance Das...

An enterprise service performance dashboard is moving from prototype to a servicethe organisation depends on. It needs someone who owns the measurement itself: which indicatorsmatter how they are defined how they are reported and how a team of analysts turns that intosomething people trust.You would...

30+ days ago
Full Time

Service Level Manager — Kpi And Reporting Lead For...

An enterprise service performance dashboard is moving from prototype to a servicethe organisation depends on. It needs someone who owns the measurement itself: which indicatorsmatter how they are defined how they are reported and how a team of analysts turns that intosomething people trust.You would...

30+ days ago
Full Time

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