Technical Account Manager FLU003981

Technical Account Manager (Electrical Networks / Energy Distribution)
Start date: 05/08/2026
End date: 02/02/2027

Overview
This role is part of a customer and network operations environment within a major distribution system operator. The Technical Account Manager acts as the key interface between the organisation and its professional customers (SMEs and large enterprises) regarding electricity connection requests network usage and future energy needs.

The role combines deep technical expertise in electrical distribution networks with strong customer relationship and commercial management skills. The consultant ensures that customer requirements are correctly understood technically assessed and translated into feasible compliant and efficient network solutions.

Key Responsibilities

Technical Customer Management

• Act as primary technical-commercial contact for professional customers
• Analyse customer requests related to electricity connections and network usage
• Provide expert guidance on electrical network configurations capacity and feasibility
• Translate customer needs into internal technical requirements and solutions
• Ensure alignment between customer expectations and technical constraints of the network

Electrical Network Expertise

• Apply in-depth knowledge of electrical distribution systems components and grid architecture
• Assess technical impact of customer consumption patterns and future energy needs
• Contribute to discussions on flexibility sustainability and network investments
• Understand regulatory market and operational constraints in the energy sector

Stakeholder & Relationship Management

• Build and maintain long-term relationships with professional customers
• Act as the voice of the organisation towards external stakeholders
• Communicate clearly on technical and commercial decisions including limitations and opportunities
• Coordinate internally with technical teams planners and market experts

Commercial & Operational Follow-up

• Manage and follow up customer portfolios and requests end-to-end
• Ensure accurate and structured reporting of commercial activities
• Support business case development and economic analysis where needed
• Prioritise tasks and manage multiple customer interactions efficiently

Data Tools & Reporting

• Use digital tools such as SAP Power BI GIS viewers and internal platforms
• Prepare structured reports (qualitative and quantitative) for internal and external use
• Support data-driven decision-making for network planning and customer solutions

Profile / Requirements

• Minimum 8 years of proven experience in electrical networks or similar energy infrastructure environment
• Strong technical expertise in electricity distribution systems and grid components
• Higher education degree (Bachelor or Master) or equivalent experience
• Strong understanding of energy market dynamics and regulatory framework
• Experience with Microsoft Office tools (Excel Word PowerPoint)
• Experience with SAP Power BI GIS tools is an advantage
• Experience in commercial follow-up and customer management is required
• Ability to develop and present business cases and economic analyses is a plus
• Strong analytical structured and solution-oriented mindset
• Able to work autonomously and manage priorities effectively
• Strong communication and customer-facing skills

Languages

• Dutch: CEFR C2 level (mandatory)

Location & Conditions

• Location: Melle Belgium
• Work model: Part-time (60%)
• Contract type: Time & Material assignment
• Duration: 66 working days (renewable up to 6 months)
• Hybrid work: Teleworking possible in agreement with manager; occasional travel within Flanders may be required