Front Office Manager

Additional Information: This hotel is owned and operated by an independent franchisee Cayman Group. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

• Coach guide and motivate a team of approximately 10 Crew Members.
• Train new colleagues and support the continued development of existing team members.
• Build a strong team culture where collaboration comes naturally.
• Ensure Marriott and Moxy standards are consistently maintained.
• Actively drive guest satisfaction and review scores.
• Oversee the daily operations of Front Office Bar and F&B.
• Follow up on administrative processes procedures and reporting.
• Prepare and optimise staff schedules.
• Conduct performance reviews coaching sessions and development conversations.
• Collaborate with the different departments to continuously improve the hotel.
• Spot problems before they arise and come up with solutions before anyone else does.

• Leadership experience within Front Office or hospitality.
• Experience coaching and developing team members.
• A hands-on mentality.
• Strong organisational and administrative skills.
• Good communication skills in Dutch and English. French is a plus.
• Experience with Marriott systems is an advantage.
• Flexibility to work evenings nights and weekends when needed.
• A positive mindset a good sense of humour and above all plenty of energy.

This company is an equal opportunity employer.

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