Quality Analyst

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Our Product Support and Logistics Division (PSLD)is one of the most innovative divisions within PSLD as within all of Caterpillar our priority is ourcustomers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts integrated logistics and global service to develop and support our global dealer network and customers.

Function Description

How do you help ensure our parts are at the right product quality

As an Aftermarket Parts Quality Analyst you will play a key role within the Global Quality organization in supporting the transformation of our aftermarket network into a lean efficient and data-driven operation.

You will contribute to the development and deployment of the Aftermarket Parts Global Quality roadmap with a strong focus on data mining analytics and digitalization this role you will ensure that both data insights and organizational context are effectively captured structured and translated into actionable improvements.

A critical part of this position involves supporting the integration of AI-driven and agentic solutions into quality processes enabling scalable and sustainable innovation across the network.

We foresee a structured onboarding approach including on-the-job training to ensure a solid understanding of the business processes and organizational context within Global Quality.

You will work at the Logistics Center in Grimbergen. There our entire team ensures that we provide reliable top-quality products.

Job Duties / Responsibilities may include but are not limited to:

Roadmap Development & Deployment

Support the design and execution of the Global Quality roadmap toward a lean and efficient operating model

Translate strategic objectives into structured initiatives and measurable outcomes

Align with cross-functional stakeholders to ensure consistent implementation across regions

Data Analytics & Insights

Perform data mining and analysis to identify trends inefficiencies and improvement opportunities

Develop structured datasets and dashboards to support decision-making

Ensure data accuracy consistency and governance across multiple data sources

Process Context & Documentation

Capture and document the organizational context business processes and dependencies within the Global Quality landscape

Standardize knowledge and ensure alignment across teams and regions

Support continuous improvement through structured documentation and feedback loops

AI & Digital Innovation

Contribute to the identification and implementation of AI-driven solutions within quality processes

Support development and application of agentic solutions to enhance automation and decision-making

Collaborate with digital and technical teams to integrate innovative tools into existing workflows

Basic Qualifications:

Data & Analytical Skills

Strong analytical capabilities with experience in data science data structuring data interpretation

Experience working with large datasets and translating data into actionable insights

Familiarity with reporting tools (e.g. Power BI or similar)

Technical & Digital Capabilities

Affinity with digital technologies Machine learning data platforms and AI/agent-based solutions

Ability to understand and work with technical concepts and translate them into business applications

Experience or willingness to learn scripting or data querying tools (e.g. SQL Python)

Process & Project Management

Experience in process analysis process improvement and documentation

Ability to manage multiple initiatives simultaneously with attention to detail

Strong organizational and stakeholder management skills

Behavioural Competencies

Strong problem-solving and critical thinking mindset

Ability to work in a structured and autonomous way

Curiosity and drive to explore innovative solutions

Strong communication skills and ability to work in a global environment

Additional

Fluent in English

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities duties and effort required of employees assigned to this job. At the discretion of management this description may be changed at any time to address the evolving needs of the organization.

Base Minimum Pay:

Please note that salary is only one component of the total compensation and benefit package available at Caterpillar.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.

Not ready to apply Join our Talent Community.