7 Jobs Found | Sort By : Relevance | Posted Date
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Customer Service Coordinator
The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations processing orders and responding to mes...
Senior Officer, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Executive, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Executive, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Customer Services Head
Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce planni...
Shift Lead Customer Service
Attending inbound and outbound chats/calls/cases solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Manage a team of customer service agents.Prepare KPI reports performance reports for management review.Able to follow order processing system from the...
Shift Lead Customer Service
Attending inbound and outbound chats/calls/cases solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Manage a team of customer service agents.Prepare KPI reports performance reports for management review.Able to follow order processing system from the...
