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Bilingual Customer Service
Job Family:Business OperationsTravel Required:NoneClearance Required:Ability to Obtain Public TrustGuidehouse is a leading management consulting firm serving the public and commercial markets.Our dedicated team delivers an exceptional customer experience through prompt interaction with customers int...
Customer Service Coordinator
The Customer Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Customer Service Supervisor.Key Responsibilities include:Communicates efficiently with clients: providing quotations processing orders and responding to mes...
Senior Officer, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Executive, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Executive, Customer Services
Key Responsibilities:Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.Maintain Customer Services KPIs. Build sustainable relationships and trust with customers through open and interactive communication.Provide accurate valid and complete information by using the right...
Shift Lead Customer Service
Attending inbound and outbound chats/calls/cases solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Manage a team of customer service agents.Prepare KPI reports performance reports for management review.Able to follow order processing system from the...
Shift Lead Customer Service
Attending inbound and outbound chats/calls/cases solving customer issues.Must have problem-solving skills and follow timeline when assigned for task.Manage a team of customer service agents.Prepare KPI reports performance reports for management review.Able to follow order processing system from the...
