Test Administrator (Brisbane, AU) (25576)

Pearson VUE () is the global leader indelivering high-stakes exams to professionals andindustries through their worldwide network of testcentersand partnerships. Pearson VUE empowers millions of people to get their certifications and licenses inalmost everyindustry to make progress in their lives and advance their careers. It also helps prepare testing candidates with courseware scenario-based labs practice tests and more.

Pearson VUE offers a great environment to start or grow yourcareerwe are now hiring a Casual Test Administrator to join our team at Level 9 333 Adelaide Street Brisbane CBD QLD 4000.

Our ideal candidatedemonstratesteamwork with the availability towork a variety of shifts across Weekday (Monday to Friday) and Weekend (Saturday and Sunday). Our operating hours are between 7am and 11pm.

We offer an attractive pay rate of$38.89 per hour.Candidate must be flexible to work range of shifts in the morning and evening. This is strictly a Casual position and will remain as such.

As aTest Administratoryoullbe responsiblefor;

• Providingexceptional customer service anda secure exam deliveryenvironment.
• Complying withall testing procedures and strictly adhering to company policies
• Checking and verifying candidatesidentification againsttest registration; and helping them to set up for test
• Explainingthe exam proceduresand proctoring/ invigilatingcandidates while testing
• Troubleshootingwith internal departments to fixanytechnical issues
• Escalating any policy breaches immediately to relevant business personnel
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination Schedule

• Other ad hoc duties as directed

Tobe successful in the positionyoullhave;

• AHigh school diploma or equivalent isrequired
• Minimum of 1 year customer service experience is preferred
• Experience proctoring or invigilating exams is highlydesirable
• Beginner to intermediate experience in Microsoft Office (WordExceland Outlook)
• Must be able to sit forlong periodsof timeandbe able tobendandliftto 20 lbs independently

• Must be comfortable in a quiet testing environment hear soft voices and see details from a distance

Core Competencies

• Detail Oriented
• Communication Skills
• Problem Solving
• Customer Focus
• Ethics and Value

Employer Description

Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications merit and business need. Qualified applicants will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity gender expression age national origin protected veteran status disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and are unable or limited in your ability to use or access our career site because of your disability you may request reasonable accommodations by