Technical Sales & Support Specialist
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Job Summary
- Generous Salary Offered Super Bonus Incentives Negotiable Based on Experience
- A Well-Established & Respected Scientific Solutions Company Supporting Research Across ANZ
- Career Development International Supplier Training Collaborative Team Environment
Our client has been supporting researchers clinicians and laboratory/industrial professionals across Australia and New Zealand for over 40 years. Representing world-leading manufacturers of scientific instrumentation imaging systems laboratory equipment and software they have built a reputation for technical expertise responsiveness and long-term customer relationships.
As a successful privately-owned Australian business they offer the opportunity to work across a broad range of technologies while making a genuine contribution to customers and the business alike.
An exciting opportunity exists for a Technical Sales & Support Specialist to become a trusted technical adviser to researchers clinicians and laboratory is primarily an inside sales role with customer relationships developed predominantlythrough telephone email and video conferencing complemented by occasional customervisits demonstrations installations training and scientific conferences.
Some of your responsibilities will include:
- Responding to customer enquiries and understanding their scientific and technical requirements
- Recommending appropriate scientific equipment software and laboratory solutions
- Preparing quotations and managing customer opportunities from initial enquiry through to completion
- Building long-term relationships with customers end users and international supplier partners
- Coordinating demonstrations installations and customer training both remotely and on-site
- Continually learning new technologies products and their scientific applications
Success in this role isnt about being the smartest scientist in the room. Its about listening carefully asking thoughtful questions understanding customer needs and helping researchers achieve better outcomes.
The successful candidate will have:
- A Degree in Life Sciences Biomedical Science Physiology Chemistry Physics Engineering or related field
- 13 years of experience in scientific equipment laboratory environments or scientific sales roles
- Experience working with researchers clinicians laboratory professionals or similar technical audiences
- Strong communication skills high integrity and a genuine curiosity to learn and continuously grow
- Exposure to scientific instrumentation laboratory equipment photonics or related technical technologies
- Background in customer service applications support laboratory research or technical training is highly regarded
- Experience with scientific instrumentation photonics imaging technologies or optical instrumentation is highly regarded
Were particularly interested in candidates who have made a conscious decision to build along-term career in commercial science and enjoy helping others achieve outstandingscientific outcomes.
- Competitive salary:With super and incentives that reward your work
- Performance Bonus: Based on both individual and company performance
- Career Development: Proven opportunities for internal progression
- Hybrid Working: Flexible work arrangements available following onboarding
- Modern Workplace: Chatswood office with on-site gym and childcare facilities
- Training & Development: Ongoing learning international supplier training
- Varied & Rewarding Role: Work with leading researchers clinicians and innovative technologies
- Supportive Team Environment: Where curiosity integrity & continuous improvement are genuinely valued
Apply today and dont miss out on starting this opportunity as soon as possible!
Required Experience:
IC
