SIL Team Leader | Greystanes
Greystanes - Australia
Job Summary
About My Guardian
At My Guardian we are passionate about delivering high-quality person-centred support that empowers people living with disability to live independently safely and with dignity in their homes and communities.
We are growing rapidly! Because of this exciting expansion we are looking for a dynamic compassionate Team Leader to step into this newly created role. If you are a natural leader who loves a hands-on approach and wants to shape a thriving team from the ground up we want to hear from you.
The RoleLead & Mentor: Coach mentor and inspire frontline support staff to drive high performance and accountability.
Elevate Client Care: Oversee daily operations developing and reviewing person-centred support plans that truly align with client goals.
Hands-on Support: Deliver high-quality personal care domestic assistance and social support alongside your team when needed.
Master the Operations: Manage rosters leave coverage and recruitment needs in lockstep with our HR and Scheduling teams.
Advocate & Connect: Guide clients through NDIS planning and reviews while building rock-solid relationships with families and allied health professionals.
Safety & Compliance: Ensure all homes are safe welcoming and 100% compliant with NDIS practice standards and incident reporting.
Proven leadership experience within the disability community or SIL sector.
A deep understanding of person-centred care NDIS frameworks and compliance.
Willingness to jump into flexible working arrangements including on-call support evenings and weekends when the team needs you.
Exceptional communication skills and the ability to manage incidents and behaviours of concern calmly and effectively.
Cert III or IV in Disability Individual Support Community Services or a related field. (desirable)
A valid NSW Drivers Licence and the confidence to drive company vehicles.
Please take note that only shortlisted candidates will be contacted.
Required Experience:
Manager