ServiceNow Technical Architect

Job Title: ServiceNow Technical Architect
Location: New South Wales (NSW) Australia
Experience: 10 Years
Job Type: Permanent

Job Summary

We are seeking an experienced ServiceNow Technical Architect to lead enterprise-level solution design architecture and implementation. The ideal candidate must have strong expertise across ITOM ITAM and HRSD along with relevant ServiceNow certifications.

• Design scalable secure and enterprise-grade ServiceNow solutions.
• Provide technical leadership and architectural guidance.
• Lead solution design and implementation across ITOM ITAM and HRSD.
• Oversee ServiceNow configurations scripting workflows and customisations.
• Design integrations using REST/SOAP APIs and Integration Hub.
• Manage CMDB architecture service mapping and platform governance.
• Ensure coding standards security performance and best practices.
• Collaborate with stakeholders and technical teams.
• Review technical deliverables and resolve complex platform issues.

• 10 years of overall IT experience with strong ServiceNow expertise.
• Proven experience as a ServiceNow Technical Architect / Solution Architect.
• Strong hands-on expertise in ITOM ITAM and HRSD.
• Strong knowledge of ServiceNow architecture and platform capabilities.
• Experience with JavaScript Business Rules Script Includes and Client Scripts.
• Expertise in REST/SOAP integrations Integration Hub and Flow Designer.
• Good understanding of CMDB workflows automation and platform customisation.
• Strong technical leadership and stakeholder management skills.

• ServiceNow Certified System Administrator (CSA).
• Certified Application Developer (CAD).
• CIS certifications in ITOM ITAM and/or HRSD.
• CTA / CMA certifications are highly desirable.

Note: Candidates with enterprise-level ServiceNow architecture and implementation experience across ITOM ITAM and HRSD are preferred