Service Administrator

Our Organisation

Epson is a global leader in imaging technologies. We work in harmony with our environment and communities to make things that improve the way we all live and work.

At Epson Australia we believe in openness team spirit and respect. We focus on whats important. We are a business that looks after our people and are proud of our ambition and our successes.

We take our environment and sustainability seriously and were committed to helping everyone who works here be the best they can be. Our brand is global; however weve managed to create a unique family culture that feels local and gives you the support you need to find your own way.

About the Role

This role is responsible for providing administrative and reporting support to the Epson Australia and New Zealand customer service network including direct partners and authorised service agents.

Key areas of the role are:

• Process Systems & Administrative Support
• Data Handling & Basic Reporting
• Warranty Returns Coordination.
• Effective Communication

This is great opportunity for someone with an attention to detail who is looking to build the skills in data handling reporting and system administration within a supportive team environment.

Qualifications and Experience

• Previous experience in an administrative or data entry role is preferred but not essential
• Basic to intermediate skills in Microsoft Excel (e.g. data entry simple formulas such as VLOOKUP/XLOOKUP)
• Some exposure to Power BI or reporting tools is advantageous but not required
• Familiarity with SAP or similar systems is beneficial with training provided
• Strong attention to detail and accuracy in handling data
• Good organisational and time management skills
• Ability to follow processes and work within a team environment
• Clear communication skills both written and verbal

What we offer you

• Birthday leave
• Volunteer Leave
• Free parking (Yennora sites)
• Staff discounts on Epson products
• Staff discounts on Seiko watches
• Epsons default super fund coverage and additional insurance coverage at no expense to the employee

How to Apply

If this sounds like you - apply via the link and include a current resume along with a covering letter outlining why you would be the ideal person for this role.

• Only shortlisted applicants will be contacted
• Youmustbe an Australian citizen or Permanent Resident with full working rights to be considered for this role
• Recruitment Agencies - Thank you for thinking of us however we do endeavour to fill this opportunity through direct channels at this time. If we find that we do need agency assistance we will be in touch
• Pre-employment checks including references and police checks to be conducted for candidates in later stages of the recruitment process

At Epson Australia we value diversity and inclusion therefore welcome all applications irrespective of gender nationality ethnic and social background religion and beliefs disability age or sexual orientation and identity.