Senior Project Manager, Professional Services

Location: Remote (AUS and APAC Time Zone)

Department: Professional Services (PS)

Rubrik Professional Services transforms possibilities into outcomes. Our portfolio of services uncovers and exploits the unique opportunities made possible by Rubrik technology. Drawing on our unparalleled product expertise and customer experiences we collaborate with customers to identify and address complex technical challenges improve operational efficiency and maximize their investment in Rubrik.

We are 100% focused on customer success operational excellence and empowering our team members to grow lead and innovate.

Rubrik Professional Services is looking for a high-energy strategic and results-driven Senior Project Manager to lead complex enterprise customer implementations and help shape the future of our delivery this role you will be customer-facing acting as a trusted advisor to ensure deployment success business value realization and operational efficiency.

Beyond managing high-stakes client engagements you will serve as an expert in project management within the organization helping to mentor and coach other Project Managers and actively contributing to the development refinement and scaling of our PMO governance model processes and delivery frameworks.

As a Senior Project Manager in our PS Organization you will drive impact across three core areas: Delivery Excellence Leadership & Mentorship and Practice Enablement.

• Drive Complex Engagements: Lead end-to-end delivery of complex concurrent enterprise-level customer projects from kickoff to sign-off within fast-paced environments.
• Scope & Milestone Management: Prepare enterprise customers for deployment establish clear success criteria track deliverables set targets manage resources and ensure project execution adheres to deadlines and budgets.
• Risk & Issue Governance: Proactively identify track and mitigate project risks and technical dependencies.
• Stakeholder Alignment: Serve as the single point of contact and escalation owner for customer executives cross-functional internal teams (Engineering Customer Support Sales Technical Account Managers) and third-party partners.
• Quality & Performance: Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubriks standards and customer business objectives.

• PMO Governance: Partner with PS leadership to help build refine and maintain the PMO governance framework including standard operating procedures project methodologies and key performance indicators.
• Continuous Improvement: Audit project workflows and delivery tools to identify bottlenecks driving initiatives that enhance operational efficiency margins and customer satisfaction.
• Resource & Capacity Planning: Assist in establishing best practices for resource allocation utilization tracking and project health reporting across the PS portfolio.

• Coach & Mentor: Serve as a mentor to associate and mid-level PMs providing guidance on client management conflict resolution scope control and career growth.
• Thought Leadership: Share best practices templates and lessons learned across the team to foster a culture of continuous learning and high performance.

• 8 years of direct Project Management experience delivering customer-facing enterprise technical projects within a Professional Services or Consulting organization.
• PMP (Project Management Professional) certification
• Proven experience building or scaling PMO governance models supported by AI standard delivery methodologies and project health tracking processes.
• Track record of managing multiple complex high-visibility client engagements concurrently in a fast-paced technology environment.
• Demonstrated experience mentoring coaching and developing junior to mid-level project managers.
• Expert knowledge of modern project management tools (e.g. Smartsheet Jira Confluence Asana) as well as Google Workspace.
• Exceptional executive communication stakeholder management negotiation and conflict resolution skills.

• Technical Background: Prior hands-on experience or foundational knowledge in Data Management Cloud Infrastructure (AWS Azure GCP) Data Protection Enterprise Storage Cybersecurity or SaaS delivery is a strong plus.
• Additional certifications such as Agile/Scrum (CSM PMI-ACP) ITIL or Prosci Change Management.
• Strong financial acumen regarding professional services metrics (e.g. revenue recognition margin utilization project profitability).

Rubrik (RBRK) the Security and AI Operations Company leads at the intersection of data protection cyber resilience and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing monitoring and recovering data identities and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions enforcing real-time guardrails fine-tuning for accuracy and undoing agentic mistakes.

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At Rubrik we are dedicated to fostering a culture where people from all backgrounds are valued feel they belong and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the worlds data.

Our goal is to hire and promote the best talent regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.

• Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.

• Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging can thrive and do their best work. Your contributions help us innovate and break boundaries.

• Our Communities: We are dedicated to expanding our engagement with the communities we operate in creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik contributing to safer and stronger communities.

Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

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