Scheduling Officer Community Care

We are looking for a special kind of person a St Vincents kind of person. Someone who puts compassion connection and caring for other people at the heart of everything they do.

As the Scheduling Officer you will be part of an experienced engaged and dedicated team that is committed to creating a welcoming professional and caring environment

This is an exciting opportunity for a Home Care Scheduler to join St Vincents @ Home based at our Community Care office in Arundel. Successful applicants will share a genuine desire to care and assist clients with a strong person-centred care focus whilst working along with other departments within the care services. It involves balancing client preferences clinical priorities staff availability travel efficiencies funding requirements and responding to same-day changes while maintaining service continuity.

Whats on your CV is important but whats in your heart matters more.

Because at St Vincents kindness works for us.

This is a full-time position based at our Arundel Community Care Office with standard office hours from Monday to Friday. The role also includes participation in a rotating on-call roster approximately every five weeks which covers weekend support. A hybrid working arrangement is available allowing one day per week to be worked from home.

Things that work for us:

• Relevant experience in a similar role scheduling staff within a community/facility ensuring prompt and accurate services
• Experience with scheduling and attendance systems (Dynamics 365 Velrada Field Services App Kronos and Workday desirable)
• High level of customer service skills
• The ability to work in a fast-paced high-volume environment
• Ability to prioritise competing demands make sound decisions under pressure and communicate effectively with a wide range of stakeholders
• Ability to manage unplanned absences and urgent schedule changes
• Work in accordance with individual care plans and organisational policies procedures and Care Partner guidance
• Work collaboratively with Care Partners Nursing Clients Support Workers and external providers to ensure safe and effective service delivery
• Understanding of Aged Care and resident rights and responsibilities
• National Police Certificate (within the last 6 months)
• NDIS Worker Screening Check may be a requirement of this role.
• Certificate/Diploma Business Frontline Management or Scheduling desirable but not essential
  

Things that work for you:

• Competitive salary packaging options up to $15990 Novated leasing plus an optional Meals and Entertainment card up to $2650 per annum
• Opportunity to work for the nations largest Catholic not-for-profit health and aged care provider with a rapidly growing and progressive vision
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service
• No cost uniforms and training
• Free annual flu vaccination
• Employee Assistance Program for staff and their families
• Access to the Fitness Passport (FP)
  

Why become part of the St Vincents Care family

Because youre like us you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20 facilities and locations we operate in Queensland New South Wales and Victoria. Better for all our staff and employees who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. Its about building a true partnership around trust and respect. Thats why we take a person-centred approach delivering holistic individual care that achieves wellbeing for mind body and spirit.

Reconciliation Action Plan

St Vincents Health Australia embraces Aboriginal and Torres Strait Islander peoples unique perspectives knowledge and cultural. We strive to achieve better physical mental and spiritual health outcomes through continued connection with Aboriginal and Torres Strait Islander communities. We understand the need to effectively engage with Aboriginal and Torres Strait Islander communities to influence decision making at all levels and to create opportunity through sustainable and culturally safe employment.

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information visit agencies please.

At St Vincents we acknowledge the importance of creating a work environment that is welcoming safe equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information visit https:// or get in contact at

View Reconciliation Action Plan

View Code of Conduct