Sales Manager
Job Summary
The opportunity
Were looking for an experienced and commercially minded Sales Manager to play a pivotal role in building and scaling Zeloras sales function.
Reporting to the Chief Operating Officer youll own sales performance and help shape the strategy capability operating model and customer engagement approach required to deliver Zeloras ambitious growth plans.
This is more than a traditional sales management role. Youll have the opportunity to build and scale a high-performing sales team combining strategic thinking and commercial judgement with strong people leadership and a willingness to stay close to customers and execution.
Youll lead a growing sales team responsible for helping customers navigate home electrification and select solutions that meet their individual needs. Youll use data and insight to continually improve performance while partnering across the business to create a seamless customer experience from initial enquiry through to sale and beyond.
What youll be doing:
- Set and execute Zeloras sales strategy translating ambitious growth objectives into clear commercial priorities sales plans and measurable outcomes.
- Build and scale a high-performing sales function developing the people capability processes and operating rhythms required to support rapid business growth.
- Own sales performance and revenue delivery using pipeline conversion customer and performance insights to identify opportunities anticipate challenges and drive sustained improvement.
- Shape Zeloras customer engagement and conversion strategy optimising how we engage customers across phone digital LiveChat text and emerging AI-enabled channels.
- Create a best-in-class sales operating model continuously improving lead management customer journeys sales processes scripts tools and technology to increase conversion productivity and customer outcomes.
- Lead inspire and develop the sales team building a performance culture grounded in accountability coaching collaboration customer focus and continuous improvement.
- Embed a consultative needs-based and ethical sales culture ensuring commercial performance is achieved through high-quality customer conversations and solutions appropriate to individual customer needs.
- Develop robust forecasting pipeline management and performance frameworks providing clear visibility of sales performance emerging trends risks and growth opportunities.
- Partner cross-functionally with Marketing Customer Service Field Operations Product and Technology to ensure the end-to-end customer proposition supports growth and a seamless customer experience.
- Use data and customer insight to influence strategic decisions identifying opportunities to improve propositions channels processes and commercial performance.
- Build scalable sales capability for the future anticipating the people technology channel and process requirements needed as Zelora grows.
- Be a point of escalation for customers and frontline performance stepping into execution when required and ensuring strategy remains grounded in what is happening in the market and across the sales funnel.
Qualifications :
What youll bring:
Were looking for a commercially astute strategic and highly capable sales leader who can translate ambitious growth objectives into a scalable high-performing sales operation.
Youll be comfortable setting direction while staying close enough to customers people and performance to understand what is driving results and where the next opportunity lies.
Youll bring:
- Proven experience leading and scaling high-performing sales teams ideally within a phone-based inside sales contact centre or high-volume consumer sales environment.
- A strong track record of developing and executing sales strategies that deliver ambitious growth revenue and conversion targets.
- The ability to thrive in a fast-paced hyper-growth environment navigating ambiguity changing priorities and evolving business needs while maintaining momentum and focus.
- Strong commercial and strategic thinking with the ability to translate customer market and performance insights into clear priorities and action.
- Experience building and scaling sales capability including people processes technology channel strategy and performance frameworks.
- A sophisticated approach to sales performance management using data forecasting pipeline insights and leading indicators to identify opportunities and drive stronger commercial outcomes.
- Demonstrated ability to lead inspire and coach high-performing teams creating a culture of accountability continuous improvement and customer focus.
- Proven experience embedding a consultative needs-based and ethical sales approach that balances commercial performance with positive and appropriate customer outcomes.
- A continuous improvement mindset with experience challenging and redesigning sales processes customer journeys scripts and tools to improve conversion efficiency and customer experience.
- The ability to think strategically about the evolution of sales channels and customer engagement including phone digital LiveChat text and emerging AI-enabled capabilities.
- Strong communication and stakeholder management skills with the ability to influence and collaborate effectively across functions.
- Confidence working with CRM and sales technology platforms with HubSpot experience highly regarded.
- Experience in solar battery and energy-related products would be highly advantageous.
- A genuine passion for building businesses creating exceptional customer experiences and accelerating the transition to clean energy.
Additional Information :
Why join Zelora
This is an opportunity to join at a formative stage and have a genuine influence on how Zelora grows.
- Build dont just inherit. Help shape the sales strategy capability processes and culture of a growing business.
- Have real impact. Take ownership of a function that will be critical to Zeloras growth ambitions.
- Work at pace. Join an entrepreneurial environment where ideas can move quickly from opportunity to execution.
- Shape the customer experience. Help make home electrification simpler and easier for Australian households.
- Help build the future of home energy. Be part of a business focused on helping Australians confidently make the switch to renewable energy.
Ready to build whats next
If youre a strategic sales leader who loves building high-performing teams thrives in high-growth environments and knows how to turn commercial ambition into results wed love to hear from you.
Apply now and help us build a sales organisation that makes home electrification simpler and more accessible for Australians.
Remote Work :
No
Employment Type :
Full-time
About Company
At Intellihub, we're not just about metering and data solutions – we're about our people. Our team of passionate individuals drives our mission to simplify the energy transition and make a real difference in the lives of millions of people across Australia and New Zealand. But our su ... View more