Sales CRM Coordinator (Dynamics365)

Were looking for a proactive and detail-driven Sales CRM Coordinator to join our Client Growth & Strategy division and play a key role in enabling our strategic growth agenda. 

If you enjoy working at the intersection of sales enablement content creation and CRM optimisation this is a fantastic opportunity to make a real impact in a fast-paced collaborative environment. 

Your Opportunity 

In this role youll be at the heart of our Strategic Growth team supporting the delivery of high-impact initiatives that drive business development and strengthen strategic partnerships. 

Youll bring structure creativity and coordination to the way we develop and deliver sales content while acting as the go-to expert for CRM (Microsoft Dynamics 365). 

What Youll Be Doing

Youll contribute to our growth strategy by: 

• Owning CRM excellence (Dynamics 365) 
  Acting as the SME for CRM maintaining data quality optimising usage and supporting the team with insights reporting and best practice. 

• Driving sales enablement 
  Supporting the creation and coordination of business development strategic partnership and go-to-market (GTM) content ensuring alignment with key priorities and messaging. 

• Creating compelling sales content 
  Developing and maintaining high-quality sales collateral presentations and product documentation to support client conversations and growth opportunities. 

• Enabling team capability uplift 
  Coordinating training knowledge-sharing and product insights sessions to uplift capability across the Strategic Growth team. 

• Enhancing content accessibility & innovation 
  Supporting initiatives to improve how content is accessed including AI-enabled tools for RFPs and due diligence processes. 

• Managing tools and platforms 
  Overseeing key platforms (CRM Teams and others) ensuring they are efficient user-friendly and fit-for-purpose. 

• Delivering events and engagement 
  Organising and coordinating events workshops and webinars ensuring seamless execution and strong engagement. 

• Tracking performance and insights 
  Supporting reporting and dashboards analysing feedback and metrics to continuously improve effectiveness and impact. 

• Ensuring operational and compliance excellence 
  Acting as a Line 1 control identifying and managing risks while ensuring all activities align with internal policies and regulatory requirements. 

Qualifications :

What Youll Bring 

Youre a highly organised and proactive professional with a strong foundation in sales operations or coordination and a passion for enabling high-performing teams. 

Core Experience & Skills: 

• 5 years experience in a sales operations sales support or administrative role 

• Hands-on experience working with CRM platforms (experience with Dynamics 365 highly regarded) 

• Familiarity with sales reporting and analytics tools such as Excel Power BI or Tableau 

• Solid understanding of sales processes pipelines and performance metrics 

• Proven experience working in a fast-paced cross-functional environment 

Technical Capability: 

• Strong proficiency across the Microsoft Office suite particularly Excel and PowerPoint 

• Comfortable working with systems tools and data to drive insights and efficiency 

Desirable: 

• Knowledge of sales methodologies (e.g. MEDDICC Challenger etc.) 

• Basic understanding of financial principles related to sales performance 

What Sets You Apart: 

• Strong written and verbal communication skills with the ability to translate information into clear engaging content 

• A collaborative mindset and ability to work effectively across teams and stakeholders 

• An analytical approach with confidence interpreting data and deriving insights 

• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines 

• A proactive solutions-focused attitude with a drive to identify and resolve operational challenges 

Additional Information :

Why Cuscal 

At Cuscal youll find a strong successful company thats reimagining the future. And our team is right there at the heart of it all. 

Here youll deliver or supportinteresting ground-breaking workthat hasreal impact- on Australias financial services sector and the millions of customers it serves. 

Youll innovate alongsideskilled smart connected teams. 

And youll build animpressive fulfilling careerthat continues to grow. 

Youll also enjoy a range of benefits including: 

• Recognition and growth: Celebrate achievements through IGNITE and grow with tailored development opportunities. 

• Wellbeing focus: Access initiatives supporting physical mental and financial health plus discounts via Cuscal Advantage. 

• Diversity and inclusion: Join a workplace that values different perspectives and flexible work arrangements. 

Join us and reimagine the future 

Ready to make an impact Click APPLY to join Cuscal today. 

If youre excited about this opportunity wed love to explore how you can contribute to our vision for the future. Screening and interviews may occur before the job ad closing date so dont wait - apply now. 

Cuscal is an equal opportunity employer committed to an equitable diverse and socially inclusive work environment and a positive barrier-free recruitment process. 

We welcome applicants from an Aboriginal and Torres Strait Islander heritage people living with a disability LGBTQIA and people from culturally diverse backgrounds to explore career opportunities with Cuscal. 

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms. 

Remote Work :

No

Employment Type :

Full-time