Return to Work Team Manager

Job Description:

Are you an experienced leader within Workers Compensation who is passionate about supporting injured workers and driving positive return-to-work outcomesWe are seeking an experienced and motivated Return to Work Team Manager (0 70 weeks) to lead a team of case managers supporting injured people recovery and return to work.

In this role you will provide leadership coaching and operational support while ensuring high-quality timely and customer-focused outcomes for injured workers employers and key stakeholders.

About the Role

As theReturn to WorkTeam Manager you will be responsible for leading and developing a high-performing team while supporting the delivery of effective and sustainable return-to-work outcomes.

You will work closely with internal teams employers healthcare providers and other stakeholders to ensure return-to-work strategies are practical timely and aligned with legislative regulatory and client requirements.

Key Responsibilities

• Lead coach and develop a team ofReturn to WorkSpecialists

• Drive team performance and support the achievement of operational and service delivery targets

• Provide technical guidance and support on complex return-to-work matters

• Monitor workloads quality performance and customer outcomes

• Support team members through regular coaching feedback and performance conversations

• Build strong relationships with employers injured workers healthcare providers and internal stakeholders

• Identify opportunities to improve processes service delivery and return-to-work outcomes

• Ensure compliance with relevant Workers Compensation legislation policies and procedures

• Manage escalations and support the resolution of complex or sensitive matters

• Foster a positive collaborative and high-performing team culture
  

About You

To be successful in this role you will bring:

• Previous leadership or people management experience within Workers Compensation injury management rehabilitation or a related environment

• Strong knowledge ofreturntoworkprinciples and injury management practices

• Experience supporting complex claims or return-to-work matters

• Demonstrated ability to coach develop and motivate team members

• Strong stakeholder management and communication skills

• A proactive and solutions-focused approach

• The ability to manage competing priorities in a fast-paced environment

• A strong commitment to delivering positive outcomes for injured workers and employers
  

About us

DXCs Insurance Software and BPS (ISB)helpsinsurers around the world modernize and run their core operations at scale by combining deep industry expertise proven software platforms and innovative AI-driven solutions. A global market leader in core insurance platforms ISB delivers solutions across policy administration claims billing analytics and digital engagement supporting Life & Annuity Property & Casualty and Specialty insurance markets. Youll directly shape how the worlds leading insurers operate by helping to transform the policy underwriting and claims systems that millions of people rely on every day.

Our culture and benefits
DXCiscommitted to building better futures for our customers colleagues environment and communities. We take care of each other and foster a culture of inclusion belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice our people first philosophy means we offer competitive remuneration benefits training and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.

How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation delivers results rewards performance and encourages ideas then please press the Apply Now button to submit your resume.

In return we agree to ensure a hiring process that is enjoyable thorough and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself while learning about us at the same time.

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunityemployerand we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the bring your whole-self to work philosophy. It is our inclusive culture that powers our results and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation addition DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.