Reservations Sales Executive

The Reservations Sales Consultant is an integral position within our Reservations team. As the voice of our department for direct guests and partnership contact the ideal candidate will have a keen focus on sales and guest experience a true professional in communication and execution of booking conversion working autonomously and within our friendly team environment this role will be supported and nurtured to achieve the best outcome for our business. 

What Youll Do 

• Creating guest loyalty and strong partnership connections by providing a professional and unparalleled level of guest service and interaction. 
• Attending to telephone calls and responding to emails promptly and accurately within efficient time frames. 
• Converting enquiries by cultivating a strong understanding of our product passenger demographic and strong follow up. 
• Attending to set daily tasks with a sense of urgency and vigour for booking conversion. 
• Accurate entry of details into our reservations system programs and database to accompany manifests. 
• Compiling accurate reporting for distribution to our management team.

What Youll Bring

• Experience in a similar role within - Sales Reservations Administration or Guest Services. 
• Intermediate computer skills encompassing Microsoft Office. 
• Proven communication skills in English (reading and writing). 
• Experience in travel industry preferred but not essential. 
• Experience with Reservations systems preferred but not essential. 
• The ability to prioritise in a fast-paced environment. 

Whats in it for you

• Join a friendly professional supportive team environment. 
• Career growth in a progressive and expanding Australian company who lead the way in expedition travel. 
• The opportunity to work and travel to amazing destinations with inspiring products. 
• Progressive flexibility leave and well-being benefits to balance all of lifes priorities
• Travel discounts on SIXT car rental cruises and accommodation at our award-winning NRMA Holiday Parks and Resorts
• Complimentary myNRMA membership including free Roadside Assistance & discounts on fuel groceries movie tickets gym memberships attractions restaurants and much more
• Discounts on a range of NRMA personal insurance products including car home & travel.

This position is open to candidates based in Australia who hold Australian residency due to the nature of our business with substantial Australian work experience. 

Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be a part of our team.

As we screen all applicants and select candidates whose qualifications and experience meet our needs we will carefully consider your application during the initial screening and will contact you if you are selected to continue in the recruitment process. We wish you every success! 

Remote Work :

No

Employment Type :

Full-time