Regional Manager

Why Youll Love Working With Us

Some of the key benefits for the position and employment at Programmed include:

• Attractive pay: Competitive remuneration package.
• Strategic leadership: Lead a portfolio of major resources contracts across multiple clients sites and states.
• Influence and impact: Drive operational excellence contract performance innovation and customer experience outcomes across a significant multi-client portfolio.
• Career growth: Join a leading facilities management provider with opportunities to further develop your leadership career.
• Exclusive employee perks: Access discounts and benefits with over 600 retailers including Coles Woolworths BWS Dan Murphys JB Hi-Fi BCF SuperCheap Auto and many more.
• Investment in you: Access professional development leadership programs mentoring certificates and training opportunities.
• Your well-being our priority: Strong safety culture generous paid parental leave and access to Employee Assistance Program services for you and your family.

About the Opportunity

We are seeking an experienced and commercially driven Regional Manager to lead a portfolio of remote village services contracts across Western Australia and Queensland.

Overseeing multiple client contracts and sites including major operations across the Pilbara and remote regional locations you will provide strategic leadership across integrated catering cleaning retail tavern and accommodation services supporting hundreds of residents and a large workforce across the portfolio.

As a senior leader within our Facility Management business you will be accountable for contract performance financial outcomes client relationships governance operational excellence and continuous improvement initiatives. Leading a team of Operations Managers Village Managers and frontline leaders you will ensure consistent service delivery standards while fostering a culture of safety accountability and customer-focused performance.

This is a highly visible role requiring a strong balance of strategic thinking and operational leadership with responsibility for driving sustainable growth strengthening client partnerships delivering commercial outcomes and identifying opportunities to enhance resident and customer experiences across multiple locations.

Key Responsibilities

• Provide leadership and oversight across multiple client contracts and remote village operations.
• Lead and support Operations Managers and Village Managers to deliver safe high-quality and consistent services across all locations.
• Build and maintain strong relationships with senior client stakeholders ensuring long-term partnership success.
• Drive portfolio-wide operational excellence governance compliance and service delivery performance.
• Manage financial performance including P&L accountability budgeting forecasting and cost control.
• Monitor contractual performance against KPIs service agreements and commercial objectives.
• Identify and implement continuous improvement and innovation initiatives that enhance resident and customer experiences.
• Prepare and present operational financial and performance reporting to internal and external stakeholders.
• Support contract retention growth opportunities and strategic business development initiatives.
• Ensure effective workforce planning and capability development across multiple sites and contracts.
• Foster a strong culture of safety leadership accountability and employee engagement.
• Collaborate with internal support teams to achieve operational and commercial objectives.

About You

To succeed in this role you will bring extensive leadership experience managing large-scale multi-site services operations within facilities management remote village services hospitality accommodation mining resources or related sectors.

Your background may include positions such as Regional Manager Operations Manager Project Manager Contract Manager General Manager Village Manager or Senior Operations Leader where you have successfully led geographically dispersed teams managed complex client relationships and delivered strong commercial and operational outcomes across multiple sites or contracts.

You are a strategic and commercially astute leader who can confidently influence stakeholders at all levels while developing high-performing teams and driving continuous improvement across a diverse operational portfolio.

Additionally you will have:

• Proven experience managing multi-site and multi-client service delivery operations.
• Strong financial acumen including P&L management budgeting forecasting and commercial decision-making.
• Experience leading operational leaders and large multidisciplinary workforces across geographically dispersed locations.
• Demonstrated success managing complex client relationships and contractual performance.
• Strong capability preparing and presenting operational financial and executive-level reporting.
• Experience driving continuous improvement innovation and customer experience initiatives.
• Excellent stakeholder engagement communication and influencing skills.
• Ability to balance strategic priorities with operational execution.
• Current unrestricted manual drivers licence.
• Schedule 26 Statutory Supervisor qualification (highly regarded but not essential).
• Previous experience within mining resources remote village hospitality or facilities management environments will be highly regarded.

About Us

Programmed is a leading provider of operations and maintenance services across all industry sectors including education health infrastructure manufacturing transport and mining in Australia and New Zealand.

Our Facility Management business unit partners with our valued clients to deliver a comprehensive range of facilities management from small repair work to managing large-scale facilities and infrastructure networks.

Weencourage career development support flexibility and care about your personal wellbeing and safety. Join the Programmed team today.

Work With Us

Submit your application today and join us on our mission to build outstanding people strong customers and great communities.

Our Commitment

Programmed and PERSOL are committed to fostering a safe inclusive and respectful workplace underpinned by a culture of zero harm. We value diversity and seek to build a workforce that reflects the communities in which we operate. We welcome applications from people of all cultures backgrounds genders ages abilities sexual orientations and life experiences. We also recognise that great candidates come from a range of life stages and circumstances and where operationally feasible we welcome discussions regarding flexible working arrangements including part-time and job-share opportunities. If flexibility would support your success in this role we encourage you to apply.