Reception Administration Assistant

At Metcash youre part of something bigger. Weve got the heart of a small business with the strength and support of a big business.

When you join Metcash your work makes a real difference to independent businesses and local communities empowering you to:

• Grow your career with tailored development programs
• Thrive your way with flexible work options
• Make your mark in a high-performing values-led team

Metcash Food Service and Convenience business includes a banner of brands that specialise in the supply to wholesale convenience foodservice and QSR customers across Australia. Some of these brands include Campbells Superior Food Services Independent Grocers (NT) Mooloolah River Fisheries Sealanes Southern Cross Marines and Global Meats. Joining the Metcash Food Service and Convenience business means the work you do contributes to brands with real purpose empowering independent businesses and strengthening local communities across Australia.

About the Opportunity

We are seeking a proactive and detail-oriented Reception / Administration Assistant to join our team in Nerang on a full-time permanent basis. This is a varied role combining reception and customer service responsibilities with administration making it ideal for someone who enjoys working with people while ensuring processes and standards are maintained. Full training will be provided in compliance requirements including OH&S and HACCP enabling you to develop valuable skills within a supportive team environment.

In this Role

• Be the first point of contact for visitors customers and incoming enquiries.
• Manage reception duties phone calls and general office administration.
• Provide exceptional customer service to internal and external stakeholders.
• Maintain accurate records databases and administrative documentation.
• Contribute to a safe organised and compliant workplace culture.

What are we looking for

• Previous administration reception or customer service experience.
• Strong attention to detail and a high level of accuracy.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and general computer systems.
• A positive attitude with a willingness to learn compliance processes and procedures.

Whats on offer

Were proud to offer a workplace that supports your well-being growth and belonging:

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

Neutral Pay Gap: Gender pay gap under 5% (WGEA )

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australias leading wholesale distribution company with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent family-owned businesses to shape vibrant communities. Through our food liquor and hardware pillars we help retailers become the Best Store in Their Town by providing merchandising operational and marketing support.

Were committed to diversity inclusion and sustainability and we welcome applicants from all backgrounds including First Nations. If you need support during the application process just let us know. Your privacy and dignity are always respected.

Please note: This role is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies do not submit profiles or make contact regarding this opportunity.

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