Rates Officer

• Enjoy working from home and our Officer location in an activity-based work environment
• Join a funsupportiveand collaborative team.
• We currently have two positions available (Full time $72541 - $81609 super monthly day off and Part time (15.2 hrs per week 2 days Monday and Tuesday) $72541 - $81609 (pro-rata) super.
• Great opportunityto join local government and make a difference

About Us

As one of Victorias fastestgrowing municipalities Cardinia Shire Council is an innovative and communityfocused organisation committed to delivering highquality services for our by curiosity continuous improvement and a genuine passion for creating a thriving connected and sustainable place to live and work.

Wereinvested in our people and champion a culture where diverse perspectives are valued learning is encouraged and your contribution has real impact. Ifyouremotivated communityminded and looking to build a meaningful career in local governmentyoullfind opportunity and purpose here at Cardinia

About the opportunity

As a Rates Officeryoullplay a key role in supporting the delivery ofaccurateandtimelyrating services to the community. Working within established processesyoullassistwithmaintainingproperty records preparing documentation responding to customer enquiries and supporting a range of revenue functions. This role is well suited to someone with strong attention to detail and a customer-focused approach who enjoys working in a collaborative team environment.

You will make an impact by

Contributing to theaccuratemanagement of Councils property and rating information includingmaintainingownership records preparing Land Information Certificates and administering Municipal Rates Concession applications while delivering responsive customer service and supporting key rating functions such as property updates payment plans and general revenue administration.

What you will bring

• Demonstrated knowledge or experience in a rating environment or similar administrative field with an understanding of rating processes and practices.
• Experience working with computer-based systems including Microsoft Office products with the ability to accuratelymaintainand process data.
• Strong customer service and communication skills with the ability to respond to enquiries and provideaccurateinformation to a range of stakeholders.
• Proven ability to manage multiple tasks prioritise workload and meet deadlines in a high-volume environment.
• High attention to detail and ability to work within established procedures while exercising sound judgement.
• Experience with systems such asTechnologyOne SharePoint OpenOffice CRM similar property/rating systems (desirable).

Why work with us

• Activity based and hybrid work model.
• Opportunities to work on innovative and impactful initiatives that make a real difference to the community.
• Professional development opportunities including training and education programs and leadership development initiatives.
• A commitment to sustainability and environmental stewardship with initiatives to reduce the Councils carbon footprint and promote sustainable practices in the community.
• A focus on work-life balance with programs and initiatives designed to support employees physical and mental well-being.
• Discover these benefits and how we support and value our employees throughout their career .

To apply

• Please complete the online application form including uploading your resume and a brief cover letterdemonstratingyour suitability to the role. Applications close at 11:59 pm on Friday 3rd July 2026.
• For further informationregardingthe position please contact Lauren Etherington Coordinator Rating Services onor refer to the position description.

Cardinia Shire Council is an equal opportunity employer committed to an equitable diverse and socially inclusive work environment and a positive barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage people living with a disability LGBTIQ and people from culturally diverse backgrounds to explore career opportunities with Cardinia Shire Council. If you have any support or access requirements we encourage you to advise us at the time of application by contacting us on.

All successful applicants willbe requiredto undertake a National Police Check and pre-employment medicals. Certain positions may also require a Financial Background Check Traffic Check or Working with Children Check.

You must have valid Australian Working Rights to be considered for this role.