Quality Coordinator
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Job Summary
Quality Coordinator
- Ongoing Part Time (48 hours per fortnight)
- Parkville location with flexible hybrid working
- HS5 per annum ($68482 - $ 89902) salary packaging super five weeks annual leave pro-rata
The Peter MacCallum Cancer Centre (Peter Mac) is a Victorian public health service and a worldleading comprehensive cancer centre dedicated to excellence across all spheres of clinical care research and education. We are home to the largest cancer research enterprise in Australia and provide treatment to around 40000 people with cancer each year. Welcoming staff from diverse backgrounds and experiences is integral to fostering innovation and compassion and delivering the best possible cancer care for our patients.
About the team
The Quality team supports Peter Mac to deliver safe highquality and continuously improving care. Working across clinical and nonclinical services the team supports quality and risk management systems incident management accreditation and consumer participation partnering with stakeholders to embed best practice and strengthen patient safety and service outcomes.
About the role
The Quality Coordinator plays an important role in supporting quality safety and accreditation activities across Peter Mac. Working in partnership with clinical and operational teams you will contribute to the implementation and monitoring of quality systems lead audits and reviews and drive continuous improvement initiatives that enhance patient safety and service delivery.
A regular day will see you:
- Facilitate organisationwide quality improvement accreditation and audit activities.
- Monitor analyse and report on quality and safety data to identify trends and improvement opportunities.
- Provide advice and guidance to stakeholders on quality frameworks standards and continuous improvement methodologies.
- Lead clinical incident reviews including Serious Adverse Patient Safety Event and Sentinel Event reviews.
- Contribute to the development review and implementation of policies procedures and quality systems.
- Facilitate and lead governance committee meetings.
About you
You are a collaborative and detailfocused professional with a strong interest in quality safety and continuous improvement. You are comfortable working in a complex healthcare environment and enjoy partnering with stakeholders to drive meaningful change.
Youll bring with you:
- Relevant tertiary qualification or equivalent experience in quality healthcare or a related field.
- 3-5 years experience in a senior role within a health organisation.
- Experience supporting quality improvement audit and/or accreditation activities.
- Strong analytical skills including the ability to interpret data and provide insights.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with stakeholders.
- Strong organisational skills with the ability to manage competing priorities.
- Demonstrated understanding of the National Safety and Quality Health Service Standards.
Our benefits
We offer a range of benefits which support our people both personally and professionally including:
- Up to $11660 in salary packaging to increase your takehome pay
- Discounted health insurance and eye care
- A comprehensive health and wellbeing program
- Public transport options at our doorstep and end of journey facilities for cyclists
- Onsite eateries and coffee shops and inviting rooftop garden spaces
- Pathways for professional development and career opportunities
- Five weeks annual leave 17.5% leave loading and purchased leave options
- Flexible hybrid working arrangements
Inclusion and belonging
Peter Mac celebrates values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA linguistically culturally and/or gender diverse people with disability and people of any age.
Join us!
If you feel this role is right for you we warmly invite you to apply and encourage your early application. All appointments are made subject to a satisfactory police check and may require a valid Working with Children Check. Many staff are required to be vaccinated against or demonstrate immunity to COVID19 influenza and other diseases.
Should you need assistance or require adjustments to participate in the application or interview process we are here to support you. We acknowledge that not all applicants will meet every selection criterion and encourage applications where transferable experience can be demonstrated.
For a confidential discussion about this role please contact us.
Hiring Manager:Liz Bogdan
Contact Number:(03)
Email:
Applications Close: 11:59pm Thursday 27 August 2026
The Quality Coordinator works in collaboration with the Quality and Safety unit and Divisional Operations Directors to help lead the quality management program at Peter MacCallum Cancer Centre. The key functions of this position are to:
Coordinate and provide leadership for the quality and risk management program within the division.
Facilitate continuous improvement and evaluation within a quality framework that is consumer centred driven by information and organised for safety.
In partnership with the Quality Systems Manager and Clinical Data and Risk Management Officer provide consultation and leadership to staff on the implementation of quality and safety frameworks consumer participation and risk management.
Provide leadership on specific quality initiatives/projects as allocated.
Manage and report the ongoing effectiveness of the quality and risk management function:
- With accurate and timely data collection and reporting
- By management and monitoring clinical incident reporting
- Utilization of a risk register and establishing KPIs
- Develop an audit program and manage recommendations accordingly
Facilitate and lead governance committee meetings and actions associated
Health and Allied Services Managers and Adminstrative Workers
Internal
- Divisional Operations and Medical Directors
- Quality and Safety Unit team
- Executive team
- Clinical staff
- Heads of Department and relevant administrative and clinical staff
- Improvement team
- Medical and Nursing Education
- Quality Coordinators Network
- All Peter Mac staff
External
- Department of Health
- Other relevant organisations associated with Peter Mac
Essential Requirements
- Qualification in Nursing Allied Health or relevant discipline
- Prior nursing or allied health experience
- Experience in leading quality improvement projects within a large hospital setting.
- 3-5 years experience in a senior role within a health organisation.
- Demonstrated understanding of quality management principles and practices with an emphasis on continuous quality improvement and organisational change.
- Demonstrated understanding of the National Safety and Quality Health Service Standards
- Previous experience in managing audits and audit processes.
- A record of valuing motivating and developing staff through effective leadership communication consultation and development.
- Well-developed communication and leadership skills with the ability to work collaboratively with members of the Board executive and senior clinical and non-clinical staff.
- Well-developed project management skills with the ability to:
- develop implement and evaluate strategies for achieving the organisations goals;
- lead change in a complex environment; and
- manage competing priorities and respond to emerging needs.
- Proven capacity to define and reconcile complex and competing priorities together with the ability to identify and engage key stakeholders in addressing the same.
- Support promote and lead clinical innovation across multiple campuses.
- Excellent writing and analytical skills including a demonstrated ability to prepare reports using clear concise language; organise information into a logical sequence and include content appropriate for the purpose and audience.
- Competence in document preparation using MS Word data collection and recording/ presentation using MS Excel and competence in using MS PowerPoint for presentations and posters.
- Commitment to ongoing personal and professional development
Desirable requirements
- A relevant tertiary qualification or working towards in Health Care Management/Business/Administration (or substantial progress towards such qualifications) or other related disciplines.
| Key Accountabilities | Demonstrated by / Key Performance Indicators |
1. Coordinate the development and review of the annual divisional quality plan in alignment with the Peter Mac strategic plan and other key plans as appropriate. Including supporting local departments in the development of their annual plans. |
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2. Assist in preparation and coordination of accreditation processes |
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3. Coordinate and maintain documentation of quality activities and audits which demonstrate that services standards are met (inclusive of integrated bedside audit tool or equivalent) |
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4. Provide leadership and education to support continuous improvement innovation and service excellence. This includes collaboration with; local departments local managers and quality portfolio holders. |
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5. Review manage and post clinical incidents via RiskMan incident reporting database as well as monitor incidents and provide reports to management team on incident trends |
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For further information about this opportunity click Apply to be redirected to the Peter Mac Careers page where you can review the position profile. Alternatively please contact us for a confidential discussion.
Peter Mac is a child safe organisation and has a commitment to child safety and wellbeing.
WHY WORK FOR PETER MAC
Peter Mac offer a range of benefits which support our people both personally and professionally.
Our staff benefits include award winning facilities professional development and events a health and wellbeing program flexible work practices and policies and financial benefits such as salary packaging.
We encourage applications from Aboriginal and Torres Strait Islander people all members of the LGBTQI community and people with a disability.
Required Experience:
IC
