Property Manager

About us

DHA was established in 1988 following passage of the Defence Housing Australia Act 1987 (DHA Act) to provide adequate and suitable housing for and housing related services to members of the Australian Defence Force (ADF) and their families. We remain committed to our purpose of providing housing and housing related services to ADF members and their families to support Defences operational needs.

DHA manages an expanding portfolio of housing solutions and provides housing for over 17200 ADF members and their families and administers rent allowance for more than 16000 ADF members and their families in private rental accommodation. DHA provides housing related services advising on eligibility providing posting support and managing bookings and allocation services for all DHA provisioned housing and on-base accommodation to approximately 60000 ADF members.

To find out more about DHA please refer to our website or read our latest Annual Report.

About your team

The Service Delivery Group manages the housing portfolio for DHA including housing allocations and administration asset and tenancy management heritage and upgrade projects construction and development activities. Within this Group the Service Operations teamis responsible forcontributing to property management services including inspections and maintenance and housing benefits for ADF members and their families.

The Service Operations team deliver on DHAs core services in tenancy landlord and property management andare responsible forsupporting DHA to meet its strategic outcomes through:

• Facilities allocation and management of Defence Members and families occupying housing

• Providespecialised customer service and property management

• Providehigh level contract management and tender support to a national panel of repairs and maintenance contractors

• Ensuringproperty repairs maintenance and asset management are planned co-ordinated and standardised

• Contributingto the development of long-term asset management strategies

About the role

Reporting to the Assistant Regional Operations Manager the Property Manager (DHA Level 4) contributes to the business outcomes of their regional office by undertaking a number of property management activities including inspections maintenance reporting and tenant interactions. The role coordinates with various stakeholders ensuring that properties meet required standards and that tenants ongoing needs are met. Additionally it is responsible for monitoring expenses and achieving performance goals in line with relevant legislation and standards. To achieve these core outcomes the role requires strong skills in organisation communication stakeholder engagement and information analysis and interpretation. Its ability to develop business knowledge quickly and operate within a high-pressure environment are also critical to its success.

Note:All successful applicants are required to hold a valid Driver Licence

Benefits for working at DHA include:

• 15.4% superannuation

• Generous leave entitlements including 18 days personal leave and 20 days annual leave per year

• Work-life balance and flexible working options

• A positive workplace culture where you can bring your whole self to work

• Opportunities to broaden your industry knowledge and experience

• Career progression and opportunities

• A dedicated Employee Assistance Program for you and your family to access in times of need

• ADF partner employment conditions when posting to a new location

For information on DHAs Employee Value Proposition visit our website.

How to apply

To apply click the Apply Now button below with your current resume and a 500-word pitch addressing the requirements of the role.