Product Specialist EV

What Youll Do 

Were looking for a Product Specialist to join our Energy team and help shape the future of electric vehicle charging across Australia. 

Working closely with the Product Manager EV youll support the development optimisation and growth of the NRMA EV charging network. Youll use customer insights network performance data and market trends to help shape product improvements pricing strategies and new initiatives that enhance the charging experience for thousands of Australians. 

This is a highly varied role that combines product management customer insights stakeholder engagement and commercial analysis. No two days will look the same. One day you may be reviewing customer feedback and identifying emerging trends the next youll be supporting a new product initiative analysing utilisation data or collaborating with stakeholders across the business to deliver improvements to our EV offering. 

This full-time permanent role offers a hybrid work arrangement across our Sydney Olympic Park Sydney CBD offices and working from home as agreed and required for the role. 

Your key responsibilities will include but are not limited to: 

• Support the development enhancement and rollout of EV charging products customer propositions and digital experiences across the NRMA EV charging network. 
• Analyse customer feedback charging network performance and utilisation trends to identify opportunities and make recommendations. 
• Support pricing analysis competitor monitoring and market research activities. 
• Assist in developing customer propositions product strategies and product improvements. 
• Collaborate with Technology Customer Experience Marketing and other business units to deliver product outcomes. 
• Support customer business customer and stakeholder enquiries relating to EV products and services. 
• Prepare reporting insights presentations and recommendations for key stakeholders. 
• Contribute to the ongoing growth optimisation and success of the NRMA EV charging network. 

What Youll Bring 

• 2 years experience in a Product Specialist Product Analyst Product Coordinator or similar product-focused role supporting product development product improvement or product strategy. 
• Strong analytical capability with the ability to interpret data identify trends and generate actionable insights. 
• Excellent communication and stakeholder management skills. 
• Proven ability to manage competing priorities while building strong relationships across a broad range of stakeholders. 
• Strong commercial thinking and problem-solving capability. 
• Confidence working independently while contributing to a collaborative team environment. 
• Advanced Microsoft Office skills particularly Excel and PowerPoint. 

Highly regarded: 

• Experience within EV charging energy mobility automotive telecommunications or related industries. 
• Exposure to software products digital platforms applications or customer-facing technology products. 
• Experience using reporting or data visualisation tools such as Tableau. 

Whats in it for you

At the NRMA we arent just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

• Progressive flexibility leave and well-being benefits to balance all of lifes priorities. 
• Travel discounts on accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries movie tickets gift cards gym memberships attractions restaurants and much more. 
• Discounts on a range of NRMA personal insurance products including car home & travel. 
• Grow progress or relocate your career and move around the NRMA Group or different locations with us. 

Know you belong

Were for inclusion diversity and representing the members guests customers and communities we serve. Thats why we welcome applications from First Nations people with disability those from diverse cultural backgrounds people of all genders members of the LGBTQI community and anyone else who wants to be a part of our team. 

As part of our recruitment process successful applicants will be required to complete pre-employment checks.

Join the NRMA and grow your career with us. Apply now or visit our careers site to find out more! 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. SIXT Australia is not responsible for any fees related to unsolicited resumes. 

Remote Work :

No

Employment Type :

Full-time