Product Manager Public Safety

Shape the Future of Public Safety Technology

At NEC Australia were helping emergency services and public safety organisations make faster smarter and more informed decisions through innovative technology solutions.

Were seeking an experienced Product Manager to lead the evolution of our Public Safety Control Room portfolio including ControlWorks CAD Vision CAD ControlWorks Comms and Public Safety Mobile Data solutions. This is an exciting opportunity to influence product strategy drive innovation and work with customers across Australia and New Zealand while collaborating with global product and engineering teams.

If youre passionate about building products that solve real-world challenges and deliver meaningful community impact wed love to hear from you.

What Youll Be Doing

As Product Manager youll own the Australian product strategy roadmap and lifecycle management of our Control Room solutions ensuring they remain market-leading commercially successful and aligned to customer needs.

Key Responsibilities

Product Strategy & Roadmap

• Define and execute product strategy aligned to business and portfolio objectives
• Develop and manage the ANZ product roadmap in collaboration with global product teams
• Balance customer requirements market trends and technical capabilities
• Create compelling product messaging and value propositions

Product Delivery & Execution

• Translate strategy into clear product requirements and priorities
• Work closely with engineering and UX teams to deliver high-quality software solutions
• Prioritise enhancements based on customer value opportunity and risk
• Support successful product releases and lifecycle management

Customer Engagement & Market Insight

• Build strong relationships with customers across the Public Safety sector
• Lead customer workshops user groups and product discussions
• Gather and analyse customer feedback usage insights and market trends
• Support sales activities tenders and solution positioning

Innovation & Growth

• Identify opportunities to enhance products and grow revenue
• Explore emerging technologies including AI-driven capabilities
• Develop business cases and present recommendations to product governance forums
• Drive user experience accessibility and usability improvements

Stakeholder Management

• Collaborate across Product Engineering Sales Customer Success and Marketing teams
• Communicate roadmap priorities product performance and strategic direction
• Support go-to-market initiatives and customer-facing engagement

About you

Youll be a commercially minded Product Manager who combines customer insight strategic thinking and technical understanding to deliver outstanding outcomes.

What Youll Bring

• Proven Product Management experience within a technology or software environment
• Strong experience developing and managing product roadmaps and product lifecycles
• Exceptional stakeholder engagement and presentation skills
• Ability to influence technical and non-technical audiences at all levels
• Strong commercial acumen with the ability to evaluate ROI and business value
• Experience translating customer feedback and market intelligence into product strategy
• Excellent research analytical and decision-making skills
• Demonstrated ability to prioritise effectively and make informed product decisions

Highly Regarded

• Experience within the Public Safety Emergency Services Control Room Dispatch Communications or Critical Infrastructure sectors
• Experience working with software products delivered across multiple regions or markets

Why NEC

At NEC were solving tomorrows technology challenges today. We partner with government and enterprise organisations to deliver innovative solutions across public safety communications digital transformation AI cybersecurity and managed services.

Whats In It for You

• Bonus & wellness days (after 6 months)
• 14 weeks paid parental leave
• Up to 4 paid volunteer days per year
• Discounts on health insurance travel entertainment & more
• Salary sacrificing options (car leasing super etc.)
• Employee Assistance Program free confidential support for you & your family

Ready to make an Impact

Update your resume and show us how your applications experience aligns with this role. Tell us why youre the right fit. We want to see your expertise in action to give your application full consideration.

At NEC we offer an outstanding working environment and the opportunity to be part of a high performance team. We place great emphasis on our staff satisfaction and have a fantastic corporate culture and a highly responsive management team.

Please apply online now!

NEC is committed to achieving a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islanders.