Product Manager AI and Emerging Technology
Job Summary
As Product Manager AI & Emerging Technology youll help shape how TAL uses responsible innovation to deliver better experiences for our customers partners and people. Sitting within Digital Engineering this role connects emerging AI capability with meaningful business outcomes helping TAL safely explore adopt and scale solutions that support our broader purpose of protecting Australians when they need it most. With a focus on claims transformation and opportunities across underwriting legal and customer operations youll play a key part in turning ideas into trusted measurable capability that makes work simpler decisions smarter and customer experiences more human. This is a meaningful opportunity to help guide TALs next chapter of digital innovation where technology is used with care purpose and impact.
Please note this role needs to be Sydney based.
In this role you will:
- Shape TALs AI product vision and roadmap to deliver measurable business and customer value.
- Prioritise AI investment across the portfolio to balance innovation usability feasibility and risk.
- Drive adoption and value realisation through clear success measures and evidence-based decisions.
- Partner with cross-functional teams to turn emerging AI capability into scalable product outcomes.
- Align stakeholders across claims and the enterprise to ensure products meet user and business needs.
- Embed responsible AI governance privacy security and compliance throughout the product lifecycle.
Qualifications :
- Bring 5 years experience leading digital data or AI products from concept through to launch and adoption.
- Understand how AI generative AI and machine learning can be applied responsibly to solve user and business problems.
- Translate technical capability into clear product opportunities that deliver measurable customer and business value.
- Build trusted relationships with technical and non-technical stakeholders to align decisions and drive outcomes.
- Apply sound judgement across privacy security ethics and regulatory considerations in Australian financial services.
- Use agile evidence-led ways of working to prioritise iterate and improve products over time.
Additional Information :
TAL is one of Australias leading life insurers committed to inclusion and supporting the career growth of our diverse workforce. Were proud to be:
- An Inclusive Employer Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency from 2014 to 2025 and 2023 to 2026 Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions Member of Diversity Council Australia Australian Disability Network Pride in Diversity and Champions of Change
- Reconciliation Advocates Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences perspectives and backgrounds including Aboriginal and Torres Strait Islander people caregivers individuals with disability/ies people from culturally diverse backgrounds and the LGBTQ community.
- Need adjustments during the recruitment process Let our team know by getting in touch with us here to support you.
Youre always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History Bankruptcy Entitlement to Work Regulatory and Reference Checks.
#LI-Hybrid
Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyones responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
Remote Work :
No
Employment Type :
Full-time
About Company
Join us in shaping the future of the insurance industry, driven by innovation and a 150-year legacy of protecting peopleAccess the tools and resources to acquire new skills, grow your capabilities, and take on new roles within a progressive, digitally enabled company Work with experie ... View more