Product Lead

Product Lead Digital Marketplace

Gold Coast Hybrid Relocation Assistance Available

We should probably start by explaining what this role isnt.

Its not sitting three layers above delivery.

Its not spending six months designing the perfect product framework.

And its definitely not being an armchair product expert.

Refactor is exclusively partnering with an established Australian digital marketplace to find a hands-on Product Lead to own the next phase of its product.

The brief was summed up brilliantly by the hiring team:

They dont need another chef designing the menu. They need someone who can actually cook.

The opportunity:

Youll become the key product person for an established B2B marketplace owning the customer experience and working directly across Engineering Design Data Sales and commercial leadership.

Youll help shape strategy.

But youll also be expected to turn that strategy into things customers can actually use.

Think:

Discover validate build launch measure improve.

Then go again.

What youll be doing

• Owning product vision and priorities
• Understanding buyer and seller behaviour
• Identifying opportunities for customer and commercial growth
• Running discovery and turning problems into product solutions
• Taking ideas from concept through to launch
• Testing assumptions and experimenting quickly
• Using customer and product data to make decisions
• Working side-by-side with engineering throughout delivery
• Optimising engagement conversion and customer value
• Managing dependencies across a wider technology organisation
• Communicating product direction to senior stakeholders

The formal brief places a big emphasis on experimentation channel performance customer insight and taking ideas all the way through to market.

Whats in it for you

• Recognised as one of Australias Best Workplaces a Family Friendly Workplace and a WORK180 endorsed employer
• 24 weeks paid parental leave for primary carers 4 weeks for secondary carers 6 weeks paid gender affirming care leave
• Genuine relocation support if the Gold Coast lifestyle is calling
• Hybrid set up 2 days in office out of Brisbane or Gold Coast - 3 flexible days
• Regular hackathons and a real learning budget not just the promise of one

Who were looking for

Were deliberately not getting hung up on title.

You might currently be a:

Product Lead. Senior Product Manager. Principal Product Manager. Or even Head of Product within a smaller business.

What matters is that youre still hands-on.

You can talk strategy with an executive in the morning work through a customer problem with Sales before lunch and jump into a delivery session with Engineering that afternoon.

Experience across marketplaces e-commerce SaaS FinTech PropTech travel or another customer-facing digital product would be particularly interesting.

We want someone who can tell us:

I found this problem. We tested it. We built this. We launched it. Heres what happened.

Not just:

My squad delivered

Why consider it

Its an unusual combination.

You get the customers data stability and resources of an established digital business while retaining the ownership youd normally associate with something much smaller.

Theres also a genuine opportunity to bring newer technology AI and product thinking into a market thats ripe for innovation.

Established platform. Big backing. Genuine ownership.

And its based on the Gold Coast.

Could be worse.

Apply here or contact James at Refactor for a confidential conversation.

James Farrey

Managing Director

#SCR-james-farrey