Process Improvement Specialist

About Toll Group

At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post

We provide specialised integrated logistics services to customers in a range of industries including mining chemical gases steel and plastics petroleum energy and Australian oil and gas industries and agriculture. Our customers operate in some of the most remote places on earth 24 hours a day seven days a week and require a logistics partner who can match their needs. We offer integrated value-based logistics solutions that bring greater operating efficiency and savings to our customers supply chains.

About the Role

Reporting to the Operational Excellence Manager within our Resource and Industrials division (R&I) you will support the design and delivery of continuous improvement (CI) initiatives across the with operational teams toidentifyinefficiencies analyse data and implement practical solutions that improve safety performance and customer outcomes.

Youll play a key role in embedding sustainable ways of working and ensuring improvements are effectively adopted andmaintainedacross our is a fixed term 12 month contract based in either Brisbane Sydney or Melbourne preferably travelling to a variety of our R&I sites both locally and nationally. This position suits an individual who thrives in a dynamic environment working across both operational sites and Toll head offices.

Key Responsibilities

- Support delivery of continuous improvement initiatives across operational sites
- Conduct operational reviews toidentifyinefficiencies
-Facilitateworkshops and problem-solving sessions
- Analyse operational data andidentifytrends
- Develop reports and dashboards
- Implement and embed process improvements
- Support change management and adoption
- Develop training materials and documentation

About You

- Experience or exposure to Lean Six Sigma or CI methodologies (Green Belt desirable)
- Strong analytical skills (Excel Power BI or similar)
- Experience in logistics or operational environments preferred
- Strong stakeholder engagement and communication skills
- Ability to translate data into actionable insights
- Hands-on and adaptable approach

Additional Requirements

- Ability to travel locally and nationally
- Current and valid drivers licence
- Comfortable working in operational/site environments

What moves you

At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.

Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages ethnicities genders and abilities.

To find out more about us visit