Pre Sales Engineer

About the position:

As aPre-Sales Engineer youll play a pivotal role in positioning AvePoint solutions for our customers by designing and delivering tailored solutions that address complex business challenges.

Leveraging your deep business and technicalexpertiseand strong consultative skills you will workclosely with customers the virtual account teams (VAT) and product specialists to understand requirements design solutions anddemonstratethe value of AvePoints offerings

As the technical lead for opportunities and key customersyoulldefine and drive the technical win strategy from start to finish; proactively uncovering customer challenges shaping solution approaches and moving the deal forward from a technical standpoint. You will be involved from discovery calls to delivering compelling technical presentations and demos to taking charge of proof-of-concept initiatives andprovidingexpert guidance throughout both pre-sales and post-sales phases.

Youlloperatewith a high-level of independenceand autonomy while collaborating closely with sales teams and senior technical leaders to ensure customers achieve outstanding results.

This is a role for someone who brings:

• Technical aptitude:youcansolve complex technical challenges independently drawing on deepexpertise. You confidently navigate and unblock challengeshandling objections and risks by anchoring discussions in outcomes value and impact.

• Collaboration innovation & teamwork: you thrive working as part of a team collaborating to deliver seamless and high impact customer outcomes. You actively contribute ideas that improve how the team operates and take initiative to turn those ideas into action. You share knowledge freely support and mentor others and hold yourself and your peers to standards that raise the bar for customer impact. You go beyond the minimum to ensure customers receive thoughtful well aligned solutions that reflect collective expertise rather than individual effort.

• Initiative & ownership: you operate proactively rather than reactively taking accountability for your customers opportunities and outcomes. You anticipate whats needed before being asked and take action to move things forward. You own problems end to end escalate early when needed and consistently act in the best interests of the customer and the wider team.

• Growth mindset: you actively seek out opportunities to develop new skills embrace challenges as learning experiences and take the initiative to expand yourexpertiseand contribute to your own success the teamssuccessandthe success ofAvePoint.

• Customerfirstmindset:you take ownership of strategic focus customers acting as the primary technical advisor who builds proactive longterm relationships leads with intent and translates customerobjectivesinto clear solution direction roadmap influence and measurable outcomes across the account lifecycle

Whatyoulldo

• Lead deep discovery to understand customerobjectivesand map them to a compelling solution vision.

• Deliver high-impact technical presentations and tailored demonstrations.

• Craft value narratives that resonate with different stakeholders(business and technical)and influence the customers buying vision.

• Lead solution designandengineering activities across the sales cycle with a high degree of autonomy ensuringtechnical feasibilitythat aligns with the customersbusiness outcomes.

• LeadinwritingproposalsinresponsetoRFxstoshowcasehowtheAvePointproductlinecansatisfycustomerrequirements.

• Support go-to-market initiatives bydeveloping and delivering product demonstrations workshops white papersand thought leadership content.

What you bring

• Demonstrated experience in a customer-facing presalesortechnical consultingrolesproposing software solutions at all levels of a customer organisation.

• Ability to engage in strategic thinking tofacilitatedeal closureleveraginga blend of technicalexpertiseand a sales-oriented mindset.

• Confidence presenting to a range of audiences and the ability to lead conversations and carry meetings.

• Strong understanding of Microsoft 365 architecture components and configuration including areas such as Purview SharePoint and Teams.

• Familiarity with cloud ecosystems beyond Microsoft (e.g. Google Salesforce otherSaaSofferings).

• Ability to solve complex technical challenges independently and translate business needs into actionable technical designs.

Working model

• Hybrid: Attendance in the office at least 3 times per week.

• Availability during core working hours 8:30am5:30pm.

• Ability to travel with the needs of the role.

Why join us

Youlljoin a Solution Engineering team that values innovation collaboration and exceeding customer expectationsthat provides aspace to shape how we win technically inANZ andbuild solutions that genuinely help customers solve complex challenges.

Benefits we offer:

• Competitive market-based compensation
• Career progression and internal mobility opportunities across our global footprint in North America EMEA and APAC
• Work life balance through hybrid working model of 3 days a week in office
• Enhanced PTO allowance with specific AvePoint Holidays (Birthday Day Family Day Holiday Half Day Community Outreach Half Day!)
• Private Health Insurance
• Mobile Phone Plan Reimbursement
• Tuition Reimbursement
• Dedication Awards
• Employee Referral Program
• ...and much more!

AvePoint is proud to employ talent from many different backgrounds experiences and identities. We believe that diversity and inclusion drives our success and is at the core of how we hire communicate and collaborate to deliver value and excellence. We are committed to fostering an environment where people can bring their whole selves to work and feel a sense of belonging and we continue to work toward creating a workforce that represents the diversity of our customers and communities.

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