Please see more information about QBE careers hereCareers

Role Highlights

• Location:Victoria (metro ®ional coverage)

• Type:12 monthfixed term contract Full-time hours

• Work model:Remote-based with flexibility

• Provided with fully maintained Tool of Trade vehicle(current drivers licence)

The opportunity

Werelooking for a skilledMotor Assessorto join ourVictorianAssessing Team.

In thisroleyoullassess vehicle damage and coordinate repairs to ensure vehicles are restored efficiently with minimal disruption to customers.

About QBE

• At QBE we get to the heart of what matters for our customers. And we do it all with a human touch.

• Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real impact.Itsan exciting time.Werebuilding momentum towards our vision to become the most consistent and innovative risk partner.

• What if you could have a positive impact at work and in the world As part of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.

Your new role

In this role you will:

• Assess vehicle damage anddeterminebest-practice repair methods and settlement outcomes in line with industry standards legislation MVIRI and manufacturer guidelines

• Proactively manage and mitigate claims costs through informed decision-making

• Engage with repairerssuppliersand customers via face-to-face phone and digital channels

• Source and negotiate suitable replacement parts and repair solutions where

• Deliver high-quality customer service that meets or exceeds claims service standards

• Support the delivery of Claims strategy and contribute to broader business outcomes

About You

• Strong assessing capability with a sound understanding of repair methods and settlement approaches

• Advanced negotiation and conflict resolution skills

• Experience quoting and assessing accident-damaged vehicles

• Proven customer serviceexpertise delivering high-quality outcomes

• Excellent communication skills with the ability to build strong stakeholder relationships

• Relevant trade qualification preferred

Benefits

We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:

• Hybrid Working a mix of working from home and in the office to enhance your work/life balance

• Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice

To learn more about benefits of working with us clickhere.

Rewards & Recognition

We value our employees experience with us and are proud to have been recognised for the following awards:

• 2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for ourprogram

• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards

• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates

To learn more about our achievements clickhere.

Apply now andletsmake it happen!

Ifyourelooking for a career that combines yourexpertiseand your empathy click Apply today.

Your career. At the heart of it.

Successful applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements oryou would like to connect with one of our networks please contact us at