Microsoft Dynamics Technical Business Analyst
Job Summary
We are seeking an experienced Microsoft Dynamics Technical Business Analyst to join a high-performing team delivering enterprise-scale Dynamics 365 and Power Platform solutions.
Key Responsibilities:
Lead business requirement workshops and translate requirements into functional and technical specifications
Perform process mapping gap analysis and create BRDs FRDs and user stories
Configure and support Dynamics 365 solutions aligned to business requirements
Collaborate with developers on customizations integrations APIs and data migration activities
Drive process improvements and automation using Power Apps and Power Automate
Manage UAT planning execution defect resolution and business sign-off
Support Agile delivery including backlog management sprint planning and release activities
Provide post-go-live support and continuous improvement recommendations
Engage with senior stakeholders and provide executive-level reporting
Required Skills & Experience:
Strong Business Analysis experience with requirements gathering process mapping and gap analysis
Hands-on experience with Dynamics 365 CE (Sales Customer Service Marketing)
Exposure to Dynamics 365 Finance & Operations
Experience with Power Platform (Power Apps Power Automate Power BI)
Understanding of data modelling APIs Azure integrations and middleware technologies
Knowledge of Dynamics configurations workflows and plugins
Experience working in Agile/Scrum delivery environments
Excellent stakeholder management and communication skills