Medical Receptionist

The Skin Hospital is a not-for-profit organisation with charity status dedicated to improving the lives of people affected by skin disease. Through exceptional Clinical Services Education & Training and Research & Clinical Trials we are shaping the future of dermatology and delivering meaningful care to our community.

We are seeking a friendly motivated Medical Receptionist to join our Dubbo team. As the first point of contact for patients doctors and nurses youll play a key role in creating a welcoming professional experienceevery interaction counts and youll help ensure each patients first and last impression is a positive one.

In this role you will:

• Provide a warm welcome to all patients and visitors to The Skin Hospital
• Make patient appointments provision of fee information and meeting patients service needs on the telephone
• Complete accurate patient billing and daily banking reconciliation
• Support a smooth clinic flow while maintaining compliance with health and safety standards

To thrive in this role you will bring:

• Strong attention to detail accuracy and organisational skills
• Previous experience in a hospital or busy medical practice front desk
• Confidence in answering calls problem-solving and assisting patients
• Experience processing payments and navigating billing systems
• The ability to work autonomously while contributing to a positive team culture
• A calm and friendly approach in a fast-paced environment

At The Skin Hospital youll be part of a team committed to high-quality patient care and continuous improvement. Youll enjoy:

• Staff recognition initiatives
• Salary Packaging
• A complimentary annual skin check
• Access to our Employee Assistance Program (EAP)
• A supportive collaborative culture
• Opportunities for ongoing learning and development
• The chance to work alongside leading dermatologists and health professionals

If youre a caring patient-focused professional with a passion for service and accuracy wed love to hear from you.

Interested

Apply now and help make a real difference in peoples lives. For further queries please contact Alexandra Grozdanovski HR Advisor at

Note:

• Applications will be reviewed and processed as they are received therefore early applications are favourable.
• To ensure the quality and safety for our patients staff and visitors applicants will be required to provide before commencement a current proof of identity and proof of immunity to infectious diseases (including COVID-19).
• You must have the right to live and work in Australia to be eligible to apply