Medical Management Team Manager

Job Description:

Were looking for an experienced and people-focused Medical Management Team Manager to lead our Medical Management this pivotal leadership role youll coach develop and inspire a team of Medical Management Specialists while driving high-quality outcomes for injured workers clients and the business.

Youll be responsible for overseeing the teams performance ensuring consistent and compliant decision-making and fostering a collaborative high-performing culture. Working closely with internal stakeholders Medical Advisors and leadership teams youll champion continuous improvement and support exceptional customer outcomes.

Key Responsibilities

• Lead coach and develop a team of Medical Management Specialists to achieve performance and quality outcomes

• Oversee the assessment and approval of medical and like services and surgical requests ensuring compliance with WorkSafe legislation and industry guidelines

• Monitor team performance provide regular feedback and identify development opportunities

• Act as the key escalation point for complex medical management matters

• Partner with Medical Advisors Treating Health Practitioners and Claims Leaders to support appropriate treatment and recovery pathways

• Drive continuous improvement initiatives process efficiencies and a positive team culture

• Ensure service standards quality compliance and customer expectations are consistently achieved
  

About You

• Demonstrated leadership experience within Workers Compensation Personal Injury or Insurance

• Strong understanding of medical management return-to-work and WorkSafe legislation

• Proven ability to coach mentor and develop high-performing teams

• Excellent stakeholder management and communication skills

• A collaborative leadership style with a focus on continuous improvement and customer outcomes

• Allied health qualifications are highly regarded but not essential
  

If youre an inspiring leader who enjoys developing people driving operational excellence and improving recovery outcomes for injured workers wed love to hear from you.

About us

DXCs Insurance Software and BPS (ISB)helpsinsurers around the world modernize and run their core operations at scale by combining deep industry expertise proven software platforms and innovative AI-driven solutions. A global market leader in core insurance platforms ISB delivers solutions across policy administration claims billing analytics and digital engagement supporting Life & Annuity Property & Casualty and Specialty insurance markets. Youll directly shape how the worlds leading insurers operate by helping to transform the policy underwriting and claims systems that millions of people rely on every day.

Our culture and benefits
DXCiscommitted to building better futures for our customers colleagues environment and communities. We take care of each other and foster a culture of inclusion belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice our people first philosophy means we offer competitive remuneration benefits training and career opportunities that reflect our commitment to improving the lives of our employees and the communities in which we live and work.

How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation delivers results rewards performance and encourages ideas then please press the Apply Now button to submit your resume.

In return we agree to ensure a hiring process that is enjoyable thorough and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself while learning about us at the same time.

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunityemployerand we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the bring your whole-self to work philosophy. It is our inclusive culture that powers our results and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation addition DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.