Manager, Student Lifecycle
Job Summary
Full-time Continuing position
Salary Professional HEW 9 ($141417 - $151521) 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus
About the Role
The Manager Student Lifecycle leads the delivery of consistent compliant high quality student administration across the Colleges eight schools in Melbourne. The role provides specialist advice and expert interpretation and review of RMIT academic policies and procedures driving their effective implementation while applying quality and continuous improvement principles.
The Manager plays a key leadership role in the development of Student Lifecycle teams fostering a collaborative high-performing and service-focused culture. The role ensures all student lifecycle operations and delivery are effective and streamlined across all programs modes and locations to support operational objectives.
The Manager is instrumental in fostering cultural change driving continuous improvement strengthening leadership capability and embedding consistent service standards across the broader team.
As a member of the College Student and Program Lifecycle leadership team the Manager works in close partnership with school leadership teams academic leaders and colleagues in other college and University teams.
To be successful in this position youll have:
Extensive experience and expertise in the University sector in a senior/ management role which required the exercise of a high level of independence and professional judgement.
High level knowledge of academic and student administration policies and procedures including experience in policy and process development implementation and review.
Demonstrated high level of problem solving and analytical skills the ability to think strategically and act tactically based on organizational objectives and priorities in a dynamic business environment.
Strong leadership skills and demonstrated ability to actively build and manage a service-focused academic administration team across multiple locations.
High level interpersonal and communication skills including the ability to lead direct and influence others work as a member of a team build and maintain effective and productive relationships with a wide range of internal and external groups and deal effectively with conflicting requirements from diverse stakeholders.
Highly motivated and pro-active with a proven track record of successful change management quality management and project management.
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the College
The College of Design and Social Context encompasses RMIT Universitys renowned art architecture design built environment communication and social science disciplines. The College has 24500 students and over 1000 staff located in 9 schools.
The Colleges academic programs are generally market leaders and in high demand. Based on a strong foundation of practice-led industry partnered teaching and research we aim to deliver skilled graduates with a deep sense of purpose and high impact research and innovation.
For more information see submit your CV and covering letter addressing your suitability for this position by clicking on the Apply link above.
For further information about this position please see Position Description below or contact Jessica Bernardo (Senior Talent Acquisition Advisor) via email .
Please note if you are viewing this advert from an external site please click apply and you will be redirected to RMITs Jobs website to access the Position Description at the bottom of the page.
RMIT is an equal opportunity employer committed tobeinga child safe organisation. We are dedicated to attracting retaining and developing our people regardless of gender identity ethnicity sexual orientation disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
In line with RMIT Universitys commitment to a safe respectful and inclusive environment from 1 January 2026 the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a genderbased violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant preemployment background checks including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMITs safety obligations.
At RMIT we are committed to supporting adjustments throughout the recruitment and selection process as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements please contact Dani via or visit our Careers page for more contact information - are a Circle Back Initiative Employer we commit to respond to every applicant.
Required Experience:
Manager