Looking for a career change? Retail to Customer Service.

Looking for a career change

Whether youre working in customer service healthcare administration hospitality retail or leading a team as a Retail Manager your skills could be the perfect fit for Stryker.

If youre a Retail Manager looking to leverage your leadership problem-solving and customer service skills in a new industry this could be the opportunity youve been looking for.

If youre looking to grow your career with a company that invests in its people and improves patient outcomes every day wed love to hear from you.

About the Role:

As a Senior Customer Care Representative youll be a trusted support for both customers and the wider team helping resolve complex enquiries and deliver an exceptional customer experience every day.

Your responsibilities will include:

• Managing customer enquiries and providing timely professional support.
• Assisting with complex requests and escalations.
• Identifying opportunities to improve processes and customer outcomes.
• Building strong relationships with customers and internal stakeholders.
• Sharing knowledge and supporting a positive high-performing team culture.

Who You Are

Youre someone who brings positive energy to work genuinely enjoys helping customers and thrives as part of a collaborative team. You take ownership embrace challenges and enjoy figuring things out rather than waiting for someone else to provide the answer.

Youll Bring:

• Experience in a customer service or customer-facing environment.
• A passion for delivering outstanding customer experiences.
• Strong problem-solving skills and a proactive mindset.
• The ability to work independently while being a supportive team player.
• A willingness to learn grow and embrace feedback.
• Excellent communication and relationship-building skills.
• A genuine interest in healthcare and the opportunity to make an impact through your work at Stryker.

Ready to bring your energy customer focus and problem-solving skills to a team that makes a real impact Wed love to hear from you. Apply now and join us in helping improve patient outcomes every day.