Key Account Manager QLD

About this opportunity

As Key Account Manager QLD you will be responsible for managing and growing a significant customer portfolio of more than 120 accounts and over $30M in revenue. You will build trusted relationships with customers understand their supply chain needs and partner across the business to deliver reusable efficient and customer-led solutions that support Viscounts circularity and sustainability ambitions.

Your key responsibilities will be to:

• Lead the retention development and growth of key Queensland accounts across Viscounts pooling and manufacturing portfolio.
• Build trusted long-term customer partnerships that position Viscount as a preferred provider of reusable supply chain solutions.
• Identify develop and convert new business opportunities with existing and prospective customers.
• Manage account budgets forecasts and commercial performance including risks opportunities and growth priorities.
• Support disciplined pricing strategies and commercial outcomes aligned to business objectives.
• Partner closely with Operations Customer Service Quality Production and Engineering to support demand planning supply continuity and service excellence.
• Use market customer and competitor insights to inform account planning and strengthen Viscounts position in the Queensland market.

Your skills and experience

To be successful in this role youll have:

• Strong customer focus and relationship management skills
• Commercial acumen with the ability to identify growth opportunities
• Strong stakeholder engagement and influencing skills across all levels
• Experience managing strategic customer accounts in a fast-paced environment
• Excellent negotiation problem-solving and decision-making capabilities
• Experience within supply chain manufacturing reusable packaging pooling or fresh food industries (preferred)
• Proficiency in Microsoft Office CRM systems (Salesforce) and reporting tools
• Strong communication skills with confidence engaging senior customer stakeholders

Additional Information :

Why Join Us

This is a great opportunity to take on a visible commercial role in a key growth market work closely with customers and cross-functional teams and help deliver practical sustainable supply chain solutions that make circularity simple.

Remote Work :

No

Employment Type :

Full-time