Interpreter Mandarin & Cantonese

About the role

Mater is seeking applications for Interpreter - Mandarin & Cantonese to join us in a part time role (0.4 FTE) based at our South Brisbane campus within the Language Services team starting mid-August / early-September 2026.

While based in South Brisbane this role will be supporting the brand new Mater Hospital Springfield which opened in early 2026. This state of the art facility meets the needs of the growing Greater Springfield region. With a mix of public and private beds across ICU maternity emergency and medical surgical services its set to care for over 200000 patients annually.

In this role you will deliver professional interpreting services across on-site telephone and telehealth settings supporting communication in Mandarin & Cantonese. You will hold current accreditation with the National Accreditation Authority for Translators and Interpreters (NAATI) and play a key role in facilitating clear accurate communication between patients their families and Mater staff.

Salary range: $46.96 - $51.73 per hourplus superannuationandaccess to not-for-profit salary packaging up to $15900access to many staff benefits!

What youll be doing

As part of the Language Services team you will act as an important cultural liaison helping to ensure patients from culturally and linguistically diverse backgrounds can access safe high-quality and compassionate healthcare. This role requires a high level of cultural awareness sensitivity and a strong understanding of the challenges faced by diverse communities when navigating healthcare services.

• Coordinate and provide on-site telephone and telehealth medical interpreting services across Mater sites as required in Mandarin & Cantonese whilst complying with the Australian Institute of Interpreters and Translators (AUSIT) Code of Ethics
• Provide intercultural mediation for staff and the Chinese community
• Participate in Mater presentations relating to Language Services as part of a pre-approved training program coordinated by the Language Services manager
• Participate in quality improvement activities as required
• Maintain data and participate in research as required by the Language Services manager

About you

The ideal candidate will hold NAATI (National Accreditation Authority for Translators and Interpreters) Certified Interpreter in Mandarin and Cantonese.

• Demonstrated knowledge of medical terminology and 5 years experience working within a multidisciplinary healthcare setting
• Demonstrated Information Technology skills and competence especially with interpreting booking systems
• A tertiary qualification in interpreting and translating is considered desirable
• High level interpersonal and communication skills as well as conflict resolution skills
• Demonstrated ability to use initiative and to work in a team environment
• Excellent time management skills and ability to perform well under pressure
• Sound knowledge of Microsoft applications and an ability to adopt Mater Hospitals in house interpreting booking application

Please address the following selection criteria in your Cover Letter:

• Fluency and literacy in English and Mandarin and Cantonese and NAATI Interpreter Certification or Accreditation
• Demonstrated capacity to interpret in all medical settings including sound knowledge of medical terminology
• Ability to identify and convey the social and cultural factors affecting health care to ensure high quality care provided to patients
• Ability to identify ethical dilemmas and deal with them in compliance with the AUSIT Code of Ethics

Why join us

Mater is Queenslands largest not-for-profit healthcare provider delivering exceptional care to nearly 700000 patients each year across 11 (soon to be 12) hospitals. Were leaders in healthcare education fundraising & philanthropy and research and its our people who make the difference.

Were looking for passionate individuals to join our team and help shape the future of care. At Mater youll be part of a purpose-driven organisation that values innovation compassion and excellence.

• Increase your take-home pay with generous salary packaging options including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining retail travel accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queenslands Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Thursday 11th June 2026please note we may contact applicants prior to the closing date please do not hesitate to APPLY NOW. Direct applications only we are not engaging recruitment agencies at this time. All successful candidates may be required to complete preemployment checks (including criminal history working rights medical and working with children checks).

Mater offers a safe supportive flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.