Internal Technical Sales Engineer

The Internal Technical Sales Representative is responsible for providing technical and commercial support to customers external sales & service teams across John Crane Oceania product and service portfolio.

• Provide technical and commercial support for John Crane products and services including mechanical seals seal support systems couplings filtration systems asset management solutions and aftermarket services.
• Review customer enquiries technical specifications drawings and operating conditions to recommend appropriate solutions.
• Prepare accurate and timely quotations proposals and tender submissions.
• Interpret customer requirements and ensure recommended solutions meet performance reliability and operational objectives.

Provide product selection and application guidance to customers and internal stakeholders.

• Prepare pricing and commercial offers in accordance with company guidelines and profitability objectives.
• Follow up quotations to maximize conversion rates and identify additional sales opportunities.
• Support contract and tender reviews from a technical and commercial perspective.
• Assist in achieving sales growth targets through upselling and cross-selling opportunities.

Qualifications :

Essential

• Trade qualification Certificate Diploma or Degree in Mechanical Engineering Industrial Engineering Maintenance Business or a related discipline.
• Strong mechanical aptitude and technical problem-solving capability.

Desirable

• Engineering degree or equivalent technical qualification.
• Experience with mechanical seals seal support systems rotating equipment pumps compressors mixers or reliability solutions.
• Knowledge of mining and mineral processing operations.

• Minimum 3-5 years experience in internal sales technical sales customer support or application engineering within an industrial environment.
• Experience supporting rotating equipment pumps sealing systems couplings filtration systems or related engineered products.
• Experience preparing technical quotations and commercial proposals.
• Knowledge of reliability maintenance and asset performance principles.
• Experience working with ERP and CRM systems.
• Strong customer service and relationship management experience.
• Experience supporting customers within mining oil & gas chemical water energy manufacturing or process industries is highly desirable.

Additional Information :

With colleagues stretching across the globe we are proud of our diversity. To foster inclusivity we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans Pride Network Black Employee Network Network and Neurodiversity. 

Across our company we recognize excellence culminating in the Smiths Excellence Awards our annual celebration of the most extraordinary activities people and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day a global celebration of Smiths around our network. 

Join us for a great career with competitive compensation and benefits while helping engineer a better future. 

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)

Remote Work :

No

Employment Type :

Full-time